This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
Useless. It has trouble setting up my account. It says I need to check my network connection. My network connection is fine. You need to check your worthless app.
Business response:
Hello Spear technical services, This seems to be either a network related issue blocking access to the RingCentral app - could it be that your company is using a VPN? Please reach out - We can help: arthur.ng@ringcentral.com
Great to start but since updated the controls in video calls don't work very well
Absurd. I attempted to take advantage of the free service offered to healthcare workers (Stated in the details of this app). The phone number provided had me on hold for over 3 hours before I gave up. Chat support just told me to remain on hold. I understand demand, staffing issues, etc., but there is no reason not provide estimated hold times, call back options, or alternate means of setting up the service. Zero stars if I could.
Business response:
Paul, Sorry to hear about this experience. We'd like to assist if you're open to it. Please reach out to us directly at Review@RingCentral.com
Is there any way to have the app activated at all time? The app doesn't not show any incoming phone calls if the app isn't open. So every time I am answering an email, the app puts me offline and incoming phone calls are send to the voice mail...
Business response:
Hi Kevin, It seems like you might have skipped the permissions screen in the beginning of the app - you will need to allow RingCentral the adequate permissions - please check out this article : https://support.ringcentral.com/s/article/Not-Receiving-Push-Notifications-RingCentral-App-using-Android?language=en_US
RingCentral is an absolute battery Hog. This app drains battery faster than ANYTHING I have seen. Also, the app is literally too bright, I have to turn my brightness all the way down to avoid destroying my retinas. Please add dark mode functionality, it would really help with battery consumption too.
Business response:
Hi Joshua, Can you reach out to us at arthur.ng@ringcentral.com - would like to learn more about the battery consumption issue.
Hi after the new update rc has become very slow and unresponsive Is there a way to fix that or use the old version of rc phone?
Have the app installed in galaxy j36v and it lags like hell. When i installed it in my phone a few months ago it was fine. But it suddenly got so lag to the point i had to reinstall it twice on my phone.
Business response:
Frank, we'd like to learn more about this issue you're experiencing. Can you please reach out to us at Review@RingCentral.com and we'll troubleshoot?
Hard to hear people speaking and takes over phone functions.
Business response:
Hi Ed, can you please reach out to us at arthur.ng@ringcentral.com - would love to learn more about your use case.
Very slow response
Business response:
Sorry to hear that. What parts are you finding difficult to navigate? We'd like to hear more. Please connect with us at Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.