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தன் சொந்த தனிப்படுத்திய
Business response:
நீங்கள் என்ன சிக்கலை எதிர்கொள்கிறீர்கள் என்பது எங்களுக்குத் தெரியவில்லை, ஆனால் நாங்கள் உதவ விரும்புகிறோம். Review@RingCentral.com இல் எங்களை அணுகவும்
Edit: now down to one star. Notifications are horrible. I have missed multiple message notifications now. I emailed their review email address but never heard back.
Business response:
Brian, we'd like to help, as we know how frustrating these issues can be. If you're open to it, we'd like to help troubleshoot a few things and try to make your experience better. Please reach out at review@RingCentral.com Edit: Brian we didn't see your email come through. Would you mind reaching out again?
Unable to send text messages
Business response:
Send us an email to community.support@ringcentral.com with your account information, and we'll help do some troubleshooting!
Their service sucks. Once you have an account they ignore you and getting technical assistance is impossible. I had them for over a decade. They were good in the beginning. As they grew, they didn't care about the small business. I would NOT use them.
It's nice but it has a big where speakerphone goes back to handset mode on it's own randomly. You'd have to hit the speakerphone button once to "go back to handset mode" (even though it went back) and hit it again to enable speakerphone mode. It will then go back to handset mode after a while randomly. It's worse if you multitask.
Business response:
Hi Nicole, It seems like you have an issue that randomly happens, would it be possible for you to reach out to me to troubleshoot? Please email me at: arthur.ng@ringcentral.com Thank you!
Pixel 2xl with RingCentral. Half the time will miss calls and the phone won't even ring or notify me in any way. All notification settings are set to alert.
Business response:
Hi Donivan, It might be possible that you call notification settings are misconfigured - here are some easy steps to troubleshoot and reconfigure your notification settings: https://support.ringcentral.com/s/article/Not-Receiving-Push-Notifications-RingCentral-App-using-Android?language=en_US
Lowering my review stars because I'm still having delayed or usually no notifications for messages. I emailed their review email address but never heard back.
Can't find the messages left by callers and no record of incoming calls . This updated app needs updated ! ☹️
Business response:
Hi William, Did you mean say voicemails? Please refer to this article to find your voicemails here: https://support.ringcentral.com/s/article/12317-RingCentral-App-Check-Voicemail?language=en_US
Sucks. Keep getting "unstable network" error message. Poor quality calls and way too many Dropped calls.
Business response:
Hey Lou, Here are some ways to quickly troubleshoot on your call quality issues - which might be related to network or your current location - please give this a try and let us know how it goes: https://support.ringcentral.com/s/article/How-resolve-call-quality-issues?language=en_US
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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