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Heavy bandwidth usage
Business response:
We'd like to help with this issue, DX Philhip. Can you indicate what part of the app you're using when you experience this issue? Shoot us an email with details and we'll help to trouble shoot this a bit further.
Read your article & test on different different phones & voice volume is too low after update
Business response:
Hi Sourabh, You might want to check our your configurations with your audio settings over here: https://support.ringcentral.com/s/article/configure-notifications-sounds-ringcentral-app?language=en_US
Fax: I had a fax sent to my fax number and cannot retrieve my fax messages. I have written support and call customer service to no prevail. I need that fax. Can I be helped or do I need take other route for retrieval.
Business response:
Hi Ramona, we want to help. Please email us at community.support@ringcentral.com with your account information and additional details on what faxes you need to retrieve.
I never could get any of the ringcentral apps or web logins to work right. On the rare occasions that I was able to get in, I couldn't figure out how to get another ringcentral user to video conference. A truly obtuse app.
Business response:
Hey Jeff, Are you referring to the main RingCentral App on Android? Can I ask if you're logging in with one username / extension number or multiple? I would like to help you out with your issues please reach out to me at Arthur.ng@ringcentral.com
Stupid easy, Swiss army knife of mobile tools
Business response:
Great to hear, Renee! Thanks for taking the time to share your feedback!
They stole my money! I signed up for the 7day free trial, I used it for two days canceled and now I see a charge for $25 for a subscription that has been canceled. I'm contacting my bank to stop all payments as they have begun charging me even though I canceled.
Business response:
Orrie, Happy to help! Please reach out to us at Review@RingCentral.com!
I use it @ work all the time for calling & texting my friends & coworkers, so simple to use
I can't even get this to get past 47% on loading this app. What are we supposed to do? And a reply would be nice. This is ridiculous. I have tried to load it 4 times so don't suggest starting over. Sign of things to come?
Business response:
Hi Donna, Can you please reach out to me at arthur.ng@ringcentral.com ? I would like to learn more about your issues and see how we can help you with that.
Just today my RingCentral calls won't ring. I get no sound notifications even though I have all notifications set to on and the ringer settings on my phone are on. I missed an important client call as a result.
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