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Glip by RingCentral
About this business
After numerous updates, still no fix for draining my battery! This app is the pits on Android ! It drains your battery. I keep waiting for a fix but nothing in 3 years. Would not use this app if my company didn't.
Your app sucks give us back the old system. Now I can't answer ring central if I am on an android call even if its on hold. I used to be able to answer just fine.
I am not able to log in using the same wirk email address I used with the previous ring app. Says already in use.
Business response:
Hi Santos, this may happen if there are multiple accounts conflicting with the same email. Can you reach out to us at review@ringcentrall.com with your account information and email, and we'll take a look. Thanks!
I had a problem with phone so I had to do a complusory factory reset then I reinstalled Ring central but I was not allowed to sign in,it says my account does not recognise my phone and it says a code was sent to my email me so I can use that to login to my account but I didn't receive any email from you guys,I have tried this severally but I still didn't get any email from you,this is terrible,paying that much a month and I can't access the app on my phone is useless.
Business response:
Hi Scott, please make sure you have Ad Block turned off for RingCentral, as this can prevent the email with the code from being sent. If you still are unable to receive the code, or need additional assistance please email us at review@ringcentral.com.
Two updates to this app since report but issue still exists. This app needs to correct the sequencial ring option. My desire is to function as all other phone apps of this type, where it rings the pc first, then rolls over to cell phone app. Currently it rings both pc app and cell app simultaneously which defeats the purpose. I want the cell app to only ring if no answer at the pc app. Most times when using Ring Central I'm in front of my pc, so having both ring is an unnecessary interruption
Business response:
Hi Richard, We are aware of this request - We will look into this feature in the near future.
I had a problem with phone so I had to do a complusory factory reset then I reinstalled Ring central but I was not allowed to sign in,it says my account does not recognise my phone and it says a code was sent to my email me so I can use that to login to my account but I didn't receive any email from you guys,I have tried this severally but I still didn't get any email from you,please look into this asap.
The screen goes black when I make a call. I cannot do anything after that. The screen is black, unlocking and the power button do nothing. I can't hit end call, I can't hit speaker, nothing. I left a 3 minute long voicemail (1 of me speaking and 2 of dead air) for a client because I couldn't hang up. I had to wait until their voicemail disconnected the call. Extremely unprofessional. And for the cost of this??? Crazy.
Business response:
Katelynn, that definitely doesn't sound right! We'd like to learn more and lend a hand. Please reach out to us at review@RingCentral.com and we'll dig into it a bit further.
Cannot delete all historical calls
Business response:
David, I've shared a KB article here that should help you do just that. https://support.ringcentral.com/s/article/10793-RingCentral-App-Glip-Mobile-Manage-Call-Logs?language=en_US If you find you're still having trouble, please reach out at Review@RingCentral.com
Had too much trouble logging into the meeting the first time.
Business response:
Antonio, we're sorry to hear this. Please connect with us so we can troubleshoot the issue you ran into. Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.