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Glip by RingCentral
About this business
Old one much better but this app doesn't let me go back to other one.
Business response:
Hi E B! We're sorry your experience didn’t match your expectations. We're always working to improve. Please feel free to reach out to Review@Ringcentral.com with any further comments, concerns, or suggestions you wish to share.
Horrible! Do not use ringcentral. Theyve cost my business iver $500k in revenue! Plus the worst people to deal. I was told by customer service that my clients are liars when they said their calls couldnt connect and they called me a liar when it didnt work either. What a terrible company! I will work hard to make sure this companynis shut down! NEVER USE!
Business response:
Jeffrey, sorry to hear this. We'd like to investigate these issues further. Please shoot us an email at review@RingCentral.com if you're open to discussing further.
When I get a call on the app, I can't hear the person calling me until like 10 secs later. They can hear me though. Sometimes, by then they have hung up.
Business response:
Hi Peter! We're extremely sorry that you had to face such difficulties. I would suggest opening a case so our Tech Support will contact you at your most convenient time. Here's the link: ringcentr.al/support Thanks!
Very unreliable
Business response:
Hi Ray! we're sorry your experience didn’t match your expectations. We're always working to improve. Please feel free to reach out to Review@Ringcentral.com with any further comments, concerns, or suggestions you wish to share.
I have worst experience to use this app. And The have hired best unprofessional technical staff they keep u on help line for 2 hours and no resolution.
Business response:
Hi Akber! We're sorry to hear that you have a bad experience with our Tech Support. If you still need an assistance, send us an email at review@RingCentral.com and we will definitely help you.
Bluetooth with working. I replaced the phone and still have the same problem. Software, not hardware issue. Makes this app worthless if I cannot take a call in my car or with my headset.
Business response:
Hey Corey! We are disappointed to hear you had such a bad experience with us. We are still improving, we've shared this to our Product Team. Can you share what device you're using? Shoot us an email at review@RingCentral.com Thanks!
Microphone is not working... I can hear the voice of other but no one hear my voice
Business response:
Update: Please email us so we can get some details and help you troubleshoot. We're sorry you feel this way. We'd like to better understand how the configuration is working on your end. Please reach out to us at review@RingCentral.com
Horrible
Business response:
Hey Jon! We want to sincerely apologize for your negative experience in our service. However, we'd like to learn more about your situation. We want to make things right. So, please give us more details at Review@RingCentral.com. Thanks!
Stupid configuration
Business response:
We're sorry you feel this way. We'd like to better understand how the configuration is working on your end. Please reach out to us at review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.