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Glip by RingCentral
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Inappropriate thing pop up
Business response:
Sarah, we want to look into this. Please email us more information at review@ringcentral.com. Thank you.
I have had Ring Central for over a year. I was happy until they moved to their new app. The new app they have forced us to use is TERRIBLE and useless. I have to go to each contact to find text messages. If you don't fix the text messaging immediately I will be cancelling my service and requesting my money back. You need to let us use the older version until you fix this. This is not the service or app I signed up for.
Business response:
Hi Karen, We can help you with finding your text messages please reach out to us at review@ringcentral.com
HORRIBLE. This new app is like a 10 year step back from the other app. Whoever thought this was a good idea needs to be fired and possibly face criminal prosecution.
Very bad update, now they force you to download a new version, too bad ! I am looking for another company...
How come I can't use ring central and RC phone separately anymore?I use RC phone for my clients and Ring central glip for my team. 2 different log ins... now I can't do it!
Business response:
HI RJ, We will eventually sunset the RC Phone app and this will be the new RingCentral App moving forward Please reach out to us to let us know how we can help you with the transition review@ringcentral.com
Was forced to upgrade and now not working. This is our on call line for pregnant women. Not ok!!!!!
Business response:
Hi Amy, This is Arthur from the Product team, I would like to hear more about what's not working for you - could you please reach out to us and let us help? Thank you! review@ringcentral.com
New app is trash, includes a bunch of stuff we will never use, hard to find voicemail and text messages... App opens on a "teams" style page rather than the incoming calls or messages and none of use the teams or anything like that... We don't need it... Feels like it's being forced... Trash.
Business response:
Hi Marcia, Apologies for that - we have integrated telephony into our core unified app, you can find all related actions in your phone tab. Please reach out to us to let us know how we can help - review@ringcentral.com
Fix the bluetooth headset issue!
Business response:
Hi RJ, Can you please be more specific about the Bluetooth issues so that our team can look into it and investigate? Please let us know at review@ringcentral.com Thank you!
Am I stupid or have I lost access to view my faxes with this new app? Sucks ass. Only thing I used it for. Now worthless.
Business response:
Eric, we'd like to help with this. We recommend this KB Article to assist, but if you have any further issues or questions, please reach out to us at Review@RingCentral.com https://support.ringcentral.com/s/article/send-receive-fax-ringcentral-app?language=en_US
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.