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Glip by RingCentral
About this business
Forced to use this app by phone vendor. Not intuitive. No messages show on home screen. When sending text, wants to force all recipients to get this app. Does RingCentral want to be the borg!? Calling support is tough. Long series of recordings, followed by reps who are often hard to understand or unhelpful. Overpriced fees.
Business response:
Anthony, sounds like you have a handful of issues that we can help with. Please shoot us an email at review@RingCentral.com and we'll do our best to make your experience better.
I've been unable to send text messages via the app.
Business response:
Valerie, It seems like this might be a permissions/configuration issue - Can we make sure that you have SMS correctly setup & accessible from your main navigation menu? Refer to this article for details on using SMS w/in the RC App: https://support.ringcentral.com/s/article/How-to-send-an-SMS-using-the-RingCentral-App-for-Android?language=en_US
I hate RC made me upgrade the mobile app! The other one was working just fine. Now I can't get anything done with the new one. Hate it, hate it, hate it! Let's us go back to the older version!
Thank s app is driving me crazy! I've downloaded both but I can't manage my text messages because there's a pop up .😠😡
Can we please have a dark mode? Too much blinding white
Business response:
Hello Matt, This is Arthur from Product management team, We will have a dark mode coming in Q3 of 2020 Stay tuned!
The new app is terrible it no longer works for text messages from clients. I am looking for a new service. 6/17/2020 on hold again with support, their old app that worked is no longer available. Text messages from my clients are no longer available. As I travel often for business this is a huge issue. My account is paid in advance ring central has no solution. It seems like the cost of a new service and and small claims is the only option. I have been with them for years. Bad business!
Business response:
Hey Steve, we want to hear more about this. Please email us at review@ringcentral.com with your account information and we'll take a look!
Lastest update merges ringcentral and rc phone, but now our personal accounts can't access the phone function and we have to switch back and forth between accounts whether we want to do inter-office chat, or make office phone calls. This upgrade was done without advance notice, and we were unable to return client calls because we hadn't figured out the switch. This is absurd, upgrades should make the app better not worse.
Majority of the time, this app does not work.
This app is the pits on Android ! It drains your battery. I keep waiting for a fix but nothing in 3 years. Would not use this app if my company didn't.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.