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Glip by RingCentral
About this business
Doesn't even allow me to download the app.
Business response:
Hello Shahzad! We’re so sorry that your experience did not match your expectations. Have you opened a case with our Tech Support team at ringcentr.al/support? Please help us to improve by providing more information on your experience. We can be reached at Review@RingCentral.com.
I've never had such a hard time signing in in my life. Security codes don't work. Express links won't work with my browser, and single sign in only logs me in to the desktop interface for a few minutes before expiring. Needs to be fixed asap
Business response:
Hello Eli! Thank you for letting us know know about this. Your feedback helps us get better. Email us at Review@Ringcentral.com to provide us further details on your issue. Thank you!
We have had nothing but problems with this service. Since the app update in August we have had missed calls/dropped calls and horrible service.
Business response:
Hello Jacque, thanks for your feedback! We want to extend our sincerest apologies concerning all the issues that you had. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can email us on Review@RingCentral.com.
When installed on my cell phone the application rings when I am on my cell phone. Very disappointed
Business response:
Bill, we'd love to hear more about this issue. Can you respond to us at Review@RingCentral.com so we can ask a few more questions?
Not the happiest with this app... too many drop calls and echo.
Business response:
Marien, we'd like to get to the bottom of this. Can you please reach out to us at Review@RingCentral.com so we can complete some troubleshooting steps?
The app keeps crashing on my phone. Android 10. Samsung S20 Ultra. As soon as it opens the app crashes.
App lacks common features like MMS. When my native phone dialer rings it completely overrides RC when I'm talking on the RC app. Other party cannot hear anything I'm saying. When I am speaking on the RC app the proximity sensor does not detect my face to lock the screen and I wil engage other app with the side of my face.
Business response:
Ryan, can you reach out to us via email so that we can troubleshoot some of these issues. Contact us at review@RingCentral.com.
I really just needed to get a time of a call from the app but I am being forced to do what looks to be an un-necassary update. Every other app gives an option to bypass updates, even if only temporarily... thanks.
Business response:
Hey there, we've made some big changes recently and the app needs to be updated to the latest version from the App Store in order for new features to work properly.
Sub par. When another call comes in from the phones sim card number, it completely mutes the RC call. Merging calls sometimes fails. SMSs get doubled. My Jabra Bluetooth headset doesn't connect for voice calls reliability.
Business response:
Hey, Christopher! We want to look into these issues. Can you please contact us at Review@RingCentral.com? If you can provide your app logs that would be helpful.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.