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Glip by RingCentral
About this business
If we get call then call is not displayed and phone starts ringing It' annoying plz fix it Else give user choice with toggle switch is he want to receive video call in app or not
Business response:
Hi Santosh, This seems to be an issue with your configuration on which device to ring - you can learn more over here: https://support.ringcentral.com/s/article/7186?language=en_US
Well it will not updat..it does sometimes..but then it kicks itself back out..makes no sense .but as of today it won't update
Business response:
Hi Fashen, Can I ask you to reach out to support to troubleshoot? It might be a device compatibility issue but our apps are downloadable and used by many customers daily. Please reach out to us: review@ringcentral.com
Cell phone screen stays on while on a call, mutes the call, goes to settings and makes all kind of changes, even hangs up on client calls, all with your cheek! Please fix this...
If your not available to take the call the app continues to ring without any way of stop it.
Business response:
Thanks for sharing your experience. Although, it's an odd issue - No option to decline? We'd like to learn a bit more about what you're experiencing! Can you shoot us an email with details and we'll investigate a bit further
Ringtone Settings are Ridiculously hard to find. I just want to mute them or change the sound and it's a pain to find unlike literally any other commonly used apps.
Business response:
Hi Nathon, The ringtone settings can be found here: https://netstorage.ringcentral.com/guides/mobile_app_guide.pdf
This app needs a button to turn off call waiting or be able to use do not disturb while on a call already. It's very disruptive and turns off my bluetooth headphones when another call rings through. I have to reset my headphones every time. What's the point of having headphones?!
Business response:
Hi Stephanie, We currently have DND on the mobile app - that would send all calls to the voicemail, please find out more here: https://support.ringcentral.com/s/article/10532-RingCentral-App-Presence-Appearance-iOS-and-Android?language=en_US
Trash
No way to select from calander. Put in meeting ID it makes you call in.
Every time there's an update I have to uninstall and reinstall. It never just updates!
Business response:
Hi Gordon, can you make sure that your app and phone OS are up to date? This should help! If it doesn't, please reach out at community.support@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.