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Glip by RingCentral
About this business
Horrible service and I still get billed!
Business response:
Hey Craig, if you think you're being billed incorrectly, please email us at review@ringcentral.com.
I removed one star due to Android vs. RC App vs. Android Auto issues. To be honest, it might happen that the issues are not RC issues but still, it makes the use difficult while driving or while using the phone and RC call comes in.
Good
Can't install it to my Samsung Galaxy
Been with Ring Central for 16 years. This new version is bs. Ultra complicated to send/receive text. Text history missing! Lot of legal data gone. Still cannot print text. B! S! I have been a PSE in banking for 40 years. Upon further review, it gets worse. Texts are not on the message icon. Text mess show up on the phone icon. Then you have to slide to Text between Voicemail and Fax, then scroll down to someone with a bland notification and open it. This new R/C app is a public safety nuisance.
Business response:
Anthony, we're so sorry about this! We'd like to help! Can you please email us with your account information at review@RingCentral.com.
I don't want this App. I dont need it. I just want listen to my voicemail. I cannot not reach my voicemail with this app. It sucks!
Business response:
Scott, we're sorry! We know it can be frustrating! We're sharing a knowledge base article here, but if that doesn't work, please reach out to support! They'll be able to help you troubleshoot! https://support.ringcentral.com/s/article/12317-RingCentral-App-Check-Voicemail?language=en_US
New app is useless! Cannot make calls. No remedy of this issue after several requests from RingCentral! Your "auto reply" to reviews doesn't offer solutions. Thank you for recent improvements.
Business response:
We're sorry to hear this, but we'd like to help get this sorted. Can you please connect with us via review@RingCentral.com? Edit: This isn't an autoreply! :) Please shoot us an email via the above email address. We're eager to support you.
I used to use Ringcentral to send and receive FAXES. Now with this update I can not send fax!!!!! Who the F... asked you for this stupid update?!?!?!
Business response:
Blake, we're sorry about your experience. We'd like to help! Have you reached out to support to troubleshoot these issues? Please reach out so we can support you. ringcentr.al/support
After update all my contacts are deleted. ALSO WHEN USERS SEND REQUESTS, RECEIVED A "USER IS BEEN DELETED OR NOT FOUND."
Business response:
Sorry, this does sound frustrating! Have you connected with Support to help troubleshoot this issue? Please reach out to them and they can assist! ringcentr.al/support
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.