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Glip by RingCentral
About this business
My company has used this service online for the last 7 years. I had the mobile version, ring central phone app & it worked great until the 'Ring Central' update was forced on me. The ring central phone app allowed me to listen to voice mails from clients. Now I can no longer do that!! This need to be fixed asap!!
Business response:
Thank you for your feedback Lisa, it will shared with our product managers.
Was a good app. After last update voicemail notifications are gone, spent 6-8 hours trying to fix with them and still nothing. I cant hold their hand to fix. Switching to a different app.
Business response:
Byron, you can access all of your voicemails under the Call tab with the phone icon. Make sure to pull down to refresh the screen! If you still need assistance, please reach out at review@ringcentral.com.
Very poor connectivity
Business response:
So sorry to hear about your experience, Alexander. We'd love to support you in troubleshooting. Please reach out via our Support channels or shoot us an email at review@ringcentral.com
I can no longer get my voice mails since the app updated! I tried to refuse the update but the app would not allow that.
Trash app
Business response:
We're disappointed to hear that Carl! Please email us at review@ringcentral.com if there's anything we can help you with.
Keeps logging me out even though I set it to stay logged in. Many missed calls
Business response:
We would like to investigate what's going on! The next time this happens, please send a feedback email to us right after the issue occurs. To do so: 1) Tap your Profile Icon 2) Tap About 3) Tap Send Feedback 4) Include the issue description in the body of the message. Thanks!
Garbage. Loosing customers. Cant answer calls. Doesnt work in the car. Doesnt work in the office. New glitch every day.
Business response:
Scott, please email us at review@ringcentral.com with your account information, we want to help improve your experience!
Terrible customer service that's based in India. I would not recommend to anyone. The minutes are expensive if you go over the plan. The account manager is the only person that can make changes to the billing or service plan there only available Monday through friday 9 to 5. The tech support does not understand english very well. I would recommend unitell voice or tresta over ring central.
Business response:
Justin, we're so sorry to hear about the challenges you encountered. It looks like you're working with our team to get your issues resolved, but if we can help further, please reach out to review@ringcentral.com.
After it started crashing I've started to hate this app I've lost a lot of money who ever runs this app sucks I've sent multiple complaints in the pass their customer service is based out of the Philippines you need to step it up I really hate you guys right now.
Business response:
Hello Sun Times, we're disappointed to see you're unhappy with the app :( Please email us with more details about what's going on to review@ringcentral.com - we'd like to help!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.