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Bad app dont download
Business response:
Sorry to hear about your experience - we'd like to help! Please reach out to us! Review@Ringcentral.com
Horrible. If you like speaking to robotic customer service reps that explain rate increases do not require adequate disclosure then you will love this company. After they motivated me to compare options with other service providers, I don't know why anyone is subscribing to Ring Central the features do not work, thier business practices are unthethical and they change terms on you even after you prepay a year in advance. When I called to cancel they explained Im not entitled to prorated refund
Business response:
Thank you for your feedback Arnold. If you would like to share specifics of your situation, please send us an email to review@ringcentral.com and we'll be sure to forward to the appropriate respective teams.
Designed to auto join iPhone or PC to open meetings with camera and screen share on.
Business response:
Hi Jesse, we'd like to get a little more detail on your review. Please share additional details with us at review@ringcentral.com. Thanks!
horrible. If you like speaking to robotic customer service reps that explain rate increases do not require adequate disclosure the you will love this company. after they motivated me to compare options with other service providers I don't know why anyone is subscribing to Ring Central the features do not work, thier business practices are unthethical and they change terms on you even after you prepay a year in advance. then when you go cancel they claim you are not entitled to prorated refund
Disnt send confirmation email
Business response:
Sorry to hear you didn't receive a confirmation email. Can you reach out and share a few more details about your issue at Review@RingCentral.com?
It takes up your phone memory
Whenever I am trying to connect to a conference by dial the Con call no., then automatically 0 is prefixed to the no. and I am not able to join the conference. Kindly assist.
Business response:
Sorry you're experiencing this Rajiv! Please open a case with our Tech Support team at ringcentr.al/support so comprehensive troubleshooting can be done. Thank you.
The chat functions are great. The problem is that they are combining the phone app into this one. There is no way currently stop the calls from going to your smartphone. You can either exit the phone queue(which takes you out of the queue on your computer as well.) Or uninstall the app. I chose to uninstall the app.
Business response:
Hi Eric. If you would like to turn off calls, you can do so under Settings -> Calls, then turn on "Mute Incoming Calls". Hope this helps!
New app is useless! Cannot make calls. No remedy of this issue after several requests from RingCentral!
Business response:
We're sorry to hear this, but we'd like to help get this sorted. Can you please connect with us via review@RingCentral.com?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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