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Ring Central does very little to support their customers. You'll run a gauntlet of hidden charges, careless account managers, and people who barely English. They had the gall to try to charge my credit card for another year of "service" after I cancelled the account and ported my numbers out to Grasshopper. When you call in for help, they give you the runaround, shift you from one person to another, and no one can help, but always the other guy can. They tell you the price will be one thing, but it's always higher. Did I men... read more
Business response:
Hi Joe, we're disappointed to hear that this was your experience with us :( If you still need assistance, please email us at community.support@ringcentral.com - we'd be more than happy to help!
Not free txt or call it's just a email place like Gmail so no fail
My company uses this app for business and we have been having such a terrible time with connection. Incoming and outgoing calls keep dropping and failing and when we do connect, we are having a horrible time hearing anything. Unfortunately, we've had a difficult time getting in touch with customer support because they're not open on weekends. This is very inconvienent for those of us that use this service 7 days a week. Can someone from the support team get back to me as soon as possible??
Business response:
Hey Komnata, we're really sorry for the frustration! Could you email us at community.support@ringcentral.com w/more details about what's going on and your account info?
Please update this version...In new version... could not able to change invisible to available mode.. something is wrong with new version... how to get old version.. please help
Business response:
Hey Anu, we're really sorry for the frustration :( We're working on getting this issue fixed!
The app crashes every single time since the last update was installed, completely unusable right now.
Business response:
Hi Stacey, sorry about that! We just released a new version of the app :) Please reinstall and let us know how it goes!
After the latest update, i can no longer open my RCglip on android, keeps on crashing
Business response:
Hi Rosell, issue been fixed by latest version, please upgrade and check it out.
It does not work as well as it did before, oh well that is progress, plus customer no service, great ring central!!
Business response:
Hey Mark, can you send us an email w/more details about what's going on? We'd like to help! community.support@ringcentral.com
Where the hell are my faxes now???
Business response:
Hey Jeff! You should see your faxes under the Phone (Call) tab in the app. Let us know if you don't!
Wow this is crazy. All I want is a phone number for work that comes to my cell phone where I can receive and make calls and text messages, p.s., that's $60 a month after taxes and fees (which are 50%) and it doesn't work. Very complicated. Don't waste your time or money.
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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