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Glip by RingCentral

3.1

About this business

3.16,232 reviews
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Joe Bearden's profile image
Joe Bearden 
6 years ago

Ring Central does very little to support their customers. You'll run a gauntlet of hidden charges, careless account managers, and people who barely English. They had the gall to try to charge my credit card for another year of "service" after I cancelled the account and ported my numbers out to Grasshopper. When you call in for help, they give you the runaround, shift you from one person to another, and no one can help, but always the other guy can. They tell you the price will be one thing, but it's always higher. Did I men... read more

Business response:

Hi Joe, we're disappointed to hear that this was your experience with us :( If you still need assistance, please email us at community.support@ringcentral.com - we'd be more than happy to help! 

shauna fay ellis's profile image
shauna fay ellis 
6 years ago

Not free txt or call it's just a email place like Gmail so no fail 

Komnata Greenpoint's profile image
Komnata Greenpoint 
6 years ago

My company uses this app for business and we have been having such a terrible time with connection. Incoming and outgoing calls keep dropping and failing and when we do connect, we are having a horrible time hearing anything. Unfortunately, we've had a difficult time getting in touch with customer support because they're not open on weekends. This is very inconvienent for those of us that use this service 7 days a week. Can someone from the support team get back to me as soon as possible?? 

Business response:

Hey Komnata, we're really sorry for the frustration! Could you email us at community.support@ringcentral.com w/more details about what's going on and your account info? 

Anu Khurana's profile image
Anu Khurana 
6 years ago

Please update this version...In new version... could not able to change invisible to available mode.. something is wrong with new version... how to get old version.. please help 

Business response:

Hey Anu, we're really sorry for the frustration :( We're working on getting this issue fixed! 

Stacey Mitsuda's profile image
Stacey Mitsuda 
6 years ago

The app crashes every single time since the last update was installed, completely unusable right now. 

Business response:

Hi Stacey, sorry about that! We just released a new version of the app :) Please reinstall and let us know how it goes! 

Rosell Saligo's profile image
Rosell Saligo 
6 years ago

After the latest update, i can no longer open my RCglip on android, keeps on crashing 

Business response:

Hi Rosell, issue been fixed by latest version, please upgrade and check it out. 

Mark Woodward's profile image
Mark Woodward 
6 years ago

It does not work as well as it did before, oh well that is progress, plus customer no service, great ring central!! 

Business response:

Hey Mark, can you send us an email w/more details about what's going on? We'd like to help! community.support@ringcentral.com 

Dr Jeff Peimer's profile image
Dr Jeff Peimer 
6 years ago

Where the hell are my faxes now??? 

Business response:

Hey Jeff! You should see your faxes under the Phone (Call) tab in the app. Let us know if you don't! 

Keelan Murphy's profile image
Keelan Murphy 
6 years ago

Wow this is crazy. All I want is a phone number for work that comes to my cell phone where I can receive and make calls and text messages, p.s., that's $60 a month after taxes and fees (which are 50%) and it doesn't work. Very complicated. Don't waste your time or money. 

Frequently asked questions about Glip by RingCentral

How is Glip by RingCentral rated?

Glip by RingCentral has a 3.1 star rating with 6,232 reviews. 

When is Glip by RingCentral open?

Glip by RingCentral is open now. It will close at 6:00 p.m.