This profile has been claimed by the business owner or representative.
GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
Get directions
Excellent service! Courteous drivers and on time. I'll be using you for sure in the future.
Business response:
Dear Customer,Were delighted to hear that our drivers were courteous and on time! Thank you for your feedback. We hope youll continue to take advantage of all our services, including grocery delivery and meal ordering. And dont forget to join our virtual fitness classes every Wednesday and Friday! Were here 24/7 at ************** if you need any assistance.Warm regards,The GoGoGrandparent Team
Driver was friendly and helpful. Timely pick up. Very good service. I appreciate that **** gives you the name of driver, brand of car , and license number , makes you feel protected and safe.
Business response:
Dear Customer,Thank you for your thoughtful review! Were so happy to hear that the driver we matched you with made you feel safe and that you had a great experience. Wed love for you to explore our other services, including groceries and meals. If you need anything, were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
Because I use this service frequently, all my information is stored. Anytime I need to make a repeat trip, the recording asks a couple of questions: Pick up and Drop off locations. Once it finds a driver, it tells me the driver's name, car make and model, and driver's license plate number. The most I have ever had to wait was 10 minutes.All this happens without speaking with a human being. Nothing could be easier. GoGoGrandparent makes taking **** affordable for me. I am retired and live on a fixed income.I have had nothing ... read more
Business response:
Dear Customer,Thank you for sharing your detailed feedback! Were so glad to hear that our system makes it easy for you to arrange rides and that it fits your budget. We hope youll continue to use all our services, including grocery and meal deliveries. And dont forget to check out our virtual fitness classes every Wednesday and Friday. Were here 24/7 at ************** if you ever need help saving locations or have any questions.Warm regards,The GoGoGrandparent Team
Timely service, friendly driver, just great overall. I would be happy to leave a review and tell a fiend.
Business response:
Dear Customer,Thank you for your kind words! Were thrilled to hear that you had a great experience with the driver we matched you with and our service overall. We hope youll continue to use us for your transportation needs, groceries, and more. If you ever need anything, were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
Wonderful. Quick response and very pleased with the gentleman who drove. This is wonderful for seniors, like myself. Recommend it highly.
Business response:
Dear Customer,Were so glad to hear you were pleased with the service and the driver we matched you with! Thank you for recommending us. We also offer services like grocery delivery, and wed love for you to join our weekly virtual fitness classes. If you have any questions or need to save locations for easy ride scheduling, were available 24/7 at **************.Warm regards,The GoGoGrandparent Team
I'm satisfied with the selection! The produce they pick seem to be the freshest in the store
Business response:
Dear Customer,Thank you for your feedback! Were glad to hear you were satisfied with your grocery selection. Please call us at ************** so we can file the necessary paperwork for your order and ensure everything is in order. Were available 24/7 to help!Warm regards,The GoGoGrandparent Team
I made two reservations with ******** today. She was thorough and very clear with details, delightful to work with. I'm very happy to now know about GoGoGrandparent and am sure I'll use them again!
Business response:
Dear Customer,Thank you for your thoughtful review! Were so happy to hear that your experience with our team was delightful. Were here to support you with your transportation needs, as well as grocery and meal deliveries. Be sure to check out our weekly virtual fitness classes, and feel free to call us at ************** if you need anything.Warm regards,The GoGoGrandparent Team
I needed technical help. I was lucky to have **** answer my call. She was so patient with me. She was caring and professional. Five stars ?? for ****.
Business response:
Dear Customer,Were so happy to hear that you had a positive experience with our customer support. Were always here to help, whether its rides, groceries, or answering any questions you have. Dont forget to check out our weekly virtual fitness classes, and feel free to call us anytime at **************.Warm regards,The GoGoGrandparent Team
Very easy to use, both drivers were great! Glad I signed up, perfect for seniors
Business response:
Dear Customer,Thank you for your feedback! Were glad to hear both drivers we matched you with were great and that you find our service easy to use. We hope youll explore all our services like grocery delivery and meals, and dont forget to join our virtual fitness classes every Wednesday and Friday! Were available 24/7 at ************** if you need anything.Warm regards,The GoGoGrandparent Team Response to Review #**:Dear Customer,Thank you for your thoughtful review! Were so happy to hear that your experience with our team w... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,531 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.