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GoGoGrandparent
About this business
4 stars because you cant call or text the driver and talk with them! Driver was on time and dropped off on time. Keep up the good work.
Business response:
Dear Customer,We appreciate your feedback and are glad to hear that your ride was on time and smooth! Regarding contacting the driver, you can call our toll-free number and press 3 to be connected to them once a driver has been assigned to your ride. However, for safety reasons, drivers may not always be able to answer while on the ******* help ensure your ride meets your needs, we can also add notes to your account, such as pick-up details or special requests, which are then forwarded to the driver. Let us know if you have ... read more
I will take that driver again and again. Just wonderful and knowledgeable and above all, ON TIME.
Business response:
Dear Customer,We love hearing that the driver we matched you with provided such a great experience! Punctuality, knowledge, and professionalism are exactly what we strive for, and were so happy to know they made your ride smooth and stress-free.We look forward to assisting you again in the future! Dont forget, we also provide meal, grocery, and prescription deliveries, as well as home services and live virtual fitness classes every Wednesday and Friday. Let us know if youd like to save locations on your account for easy ride... read more
I highly recommend GO-GO-Gourmet! My dad lives in an assisted living community and I wanted to treat him to fresh pizza, not the frozen or cafeteria kind. I called their number and ***** helped me locate a local restaurant and arranged for Go-Go delivery at a specific time. He said the pizza was excellent and *****, the delivery person, was very nice!
Business response:
Dear Customer,Were delighted to hear that our service helped make your dads day a little more special with a fresh pizza delivery! Its wonderful that everything went smoothly and that he enjoyed both the meal and the friendly delivery ************* addition to meal delivery, we also offer transportation, grocery and prescription delivery, and home services. Wed love for you to take advantage of all that we offer, and we hope to see you or your loved ones in our weekly live virtual fitness classes every Wednesday and Friday!W... read more
The driver was on time, car wash extra clean the driver took me to my place on time and was very nice!!!
Business response:
Dear Customer,Thank you for sharing your experience! Were happy to hear that the driver we matched you with was punctual, professional, and provided a clean and comfortable ride. Ensuring safe and timely transportation is always our ************ love for you to explore all our services, including meal and grocery delivery, prescription pick-**** and home services. We also host live virtual fitness classes every Wednesday and Friday, and we hope to see you there! If youd like to make future ride requests even easier, we can s... read more
This was our first time using GoGoGrandparent. The driver was on time and friendly, and we had a pleasant ride. We arrived at our appointment with time to spare. Whenever I need a ride, I will be sure to call GoGoGrandparent.
Business response:
Dear Customer,Were so glad to hear that your first experience with GoGoGrandparent was a success! Arriving on time and having a smooth, pleasant ride is exactly what we aim for, and were thrilled we could meet your expectations.We look forward to providing you with more rides in the future! If youd like, we can save your frequently visited locations for easier ride ordering. And dont forgetwe also offer grocery, meal, and prescription delivery, as well as weekly live virtual fitness classes every Wednesday and Friday.Warm re... read more
First ride. Success!!! Driver was on time and curtious. Delivery on time.
Business response:
Dear Customer,We love hearing that your first ride was a success! Timeliness and courtesy are exactly what we strive for, and we're happy that the driver we matched you with provided a smooth experience.We look forward to serving you again and hope you explore our other services, like meal and prescription delivery. Youre also welcome to join our live virtual fitness classes every Wednesday and Friday! If you'd like, we can save your frequent locations for quicker ride requests in the future.Warm regards,The GoGoGrandparent ... read more
My ride was 20 minutes late. I scheduled my ride the day before. The first scheduled driver cancelled. I had a dental appointment. Fortunately, I had allowed for this. I know the route very well. We went several unnecessary miles to reach our destination. The driver was a very good driver and obeyed the rules. My ride home was much better. She took short cuts I did not know about. She arrived within 15 minutes of my request. Picked me up at the door and delivered me down the driveway to my door. She was also a careful driver... read more
It was OK, no other comment. Was there on time
Business response:
Dear Customer,Thank you for your feedback. Were glad to hear that everything was on time, but wed love to learn more about how we can improve your experience. If theres anything we can adjust or update on your account, please reach outwe want to ensure every ride meets your expectations.We also offer services beyond rides, including grocery, meal, and prescription delivery. If youd like, we can save your frequent locations for quicker ride requests. We hope to see you again soon!Warm regards,The GoGoGrandparent Team
Very friendly communication great knowledge . Far more courtesy than other agency
Business response:
Dear Customer,Thank you for your kind words! Were glad you had a great experience with our team and appreciate the friendly and knowledgeable service. Providing courteous support is something we take seriously, and it means a lot to hear that we stand out from other agencies.We hope you take full advantage of all our services, including grocery, meals, prescription delivery, and home services. If you ever need to set up frequent ride locations for easy booking, wed be happy to add them to your account.Warm regards,The GoGoGr... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,742 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.