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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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Grocery order was correct, just a bit late. The driver was pleasnt and paid attention to details. The representative who placed my order was polite and accurate but extremely difficult to understand.
Business response:
Dear Customer,Thank you for your feedback! Were happy to hear that your grocery order was correct, and were glad the driver we matched you with paid attention to the details. We appreciate your input on the communication experience and will work to ensure that our services remain easy to use for everyone. We hope youll continue to explore all that we offer, from grocery deliveries to meal ordering, and dont forget to check out our virtual fitness classes every Wednesday and Friday! If you need any assistance, were here for y... read more
Excellent! Nice driver. Punctual. Great service. Thanks. Will use again
Business response:
Dear Customer,Thank you for your positive feedback! Were glad to hear that the driver we matched you with was punctual and provided great service. We hope you continue to take advantage of all our services, from rides to grocery deliveries, and maybe even join us for our weekly virtual fitness classes every Wednesday and Friday! If you ever need assistance, were here for you 24/7 at **************, and we can save your favorite locations for easier ride scheduling in the future.Warm regards,The GoGoGrandparent Team
I liked my GoGo trip because of the:Friendly Passenger Feeling of Helping Older People Great Conversation Clear Communication From GoGo Overall Easy Ride
Business response:
Dear Customer,Thank you for sharing your positive experience with us! Were so glad to hear that you enjoyed your GoGo trip and found the communication clear and the ride easy. Its wonderful to know that we could make your journey enjoyable. We hope youll continue to explore all our services, including grocery delivery, meal ordering, and more. Dont forget about our weekly virtual fitness classes every Wednesday and Fridaytheyre a fantastic way to stay active! If theres anything more we can do for you, were available 24/7 at ... read more
Quick service in a new SUV. Got us to our destination comfortably with a polite driver.
Business response:
Dear Customer,Were thrilled to hear that you had a comfortable ride in a new SUV with a polite driver. Providing quick and comfortable service is what we strive for. We hope youll continue to take advantage of all our services, including grocery delivery and meal ordering. Dont forget about our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active! If you ever need anything, were here for you 24/7 at ************** and can add saved locations to your account for easier ride scheduling.Bes... read more
******* was right on time and took the shortest way to get me home.Excellent service (this was my first GoGoGrandparent ride.**** *.
Business response:
Dear Customer,Thank you for sharing your experience with us! Were glad to hear that the driver we matched you with provided timely and efficient service. Its our priority to make your first rideand every ridepleasant and hassle-free. We hope youll continue to explore all that we offer, from grocery delivery to meal ordering, and perhaps join our weekly virtual fitness classes every Wednesday and Friday. If theres anything more we can do to assist you, were available 24/7 at **************, and we can add saved locations to y... read more
Everyone was pleasant and helpful for the first time using GoGoGrandparent. Operators on phone was quick in getting us a driver. Driver was very pleasant . We really enjoyed the service and will use them again on our next vacation.
Business response:
Dear Customer,Were delighted to hear that your first experience with GoGoGrandparent was pleasant and that our team was quick in getting you a driver. Its great to know you enjoyed the service and plan to use us again on your next vacation. We hope youll continue to take advantage of all our offerings, including grocery delivery, meal ordering, and more. Dont forget about our weekly virtual fitness classes every Wednesday and Fridaytheyre a wonderful way to stay active! If you ever need assistance, were available 24/7 at ***... read more
I had an unauthorized card usage Charge for an account thats not mine on there app. I contacted customer service and spoke with supervisor ****. He did an outstanding job of correcting This problem and refunding my account. I was very impressed. I recommend this company to anyone that is wanting to use **** rides.
Business response:
Dear Customer,Were sorry to hear about the issue with your account but are glad we could resolve it quickly and to your satisfaction. Ensuring your peace of mind is our top priority. We hope youll continue to take advantage of all our services, from rides to grocery delivery and meal ordering. Dont forget to join our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active! If you ever need assistance, were here for you 24/7 at **************, and we can add saved locations to your account f... read more
Accommodating in every possible way! They kept in touch with me from the time I placed the pickup request untill the day the actual pickup took place.
Business response:
Dear Customer,Thank you for your wonderful feedback! Were so pleased to hear that we kept you informed throughout the process and made your experience smooth and worry-free. Its always our goal to provide accommodating service. We hope youll continue to explore all that we offer, including grocery delivery and meal ordering, and perhaps join our weekly virtual fitness classes every Wednesday and Friday. If you ever need anything, were here for you 24/7 at ************** and can save your favorite locations for quicker ride s... read more
GoGoGrandparent gave us a ride and the car arrived very quickly. The driver was very pleasant and we really appreciated him.
Business response:
Dear Customer,Were thrilled to hear that you had a great experience with the driver we matched you with and that your ride arrived quickly. Providing timely and pleasant service is what we strive for. We hope youll continue to take advantage of all our services, including grocery delivery, meal ordering, and more. Dont forget to check out our weekly virtual fitness classes every Wednesday and Fridaytheyre a great way to stay active! If you ever need anything, were available 24/7 at ************** and can add saved locations ... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,531 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.