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GoGoGrandparent
About this business
My driver was great, but the operator told me that I couldnt make a round trip that was up to the driver! I was able to make a round trip, but I wasnt able to go to every where I needed too!The operator told me I would have to call back to get someone else to pick me up!Sincerely,***** *****
Business response:
Dear customer,Thank you for sharing your experience. Were glad to hear your driver was great and accommodating! That said, we understand how frustrating it must have been to not be able to make all the stops you needed, and we truly appreciate you bringing this to our ************ clarify, our operators are required to provide transparent and consistent information about what our system can and cannot do. At this time, our system is unable to communicate multiple stops or guarantee round trips to our third-party vendors like... read more
Two trips with them thus far, a very good experience both times. The drivers were prompt, friendly, and polite, and drove clean vehicles.
Business response:
Dear Customer,Thank you for sharing your positive experiences with us! Were glad to hear that the drivers we matched you with were prompt, friendly, and provided clean vehicles for your trips. Ensuring a smooth and enjoyable ride is always a priority for us.We hope youll explore the additional services we provide access to, like grocery delivery, prescription assistance, and home services. Wed also love to have you join our live virtual fitness classes every Wednesday and Friday for a fun way to stay active!For added conveni... read more
I have only had pleasant interactions with gogo grandparents the rides come quickly and my drivers are so professional and courteous I've recommended them to my sister who's 73 years young
Business response:
Dear Customer,Thank you for your kind words! Its fantastic to hear that your experiences with GoGoGrandparent have been so positive and that youve found the drivers weve matched you with to be professional and courteous. Your recommendation to your sister is the highest compliment we could receive, and we truly appreciate it.We hope youll also explore our other services, like grocery and prescription deliveries, meal assistance, and home services. Dont forget to join us for our live virtual fitness classes every Wednesday an... read more
Great and inexpensive experience! I was able to activate my membership over the phone and secure a ride with 15 minutes.
Business response:
Dear Customer,Were thrilled to hear that you had a great and affordable experience with GoGoGrandparent! Activating your membership over the phone and securing a ride within 15 minutes is exactly the kind of efficiency we strive for. Your feedback means a lot to us, and were so happy we could meet your expectations.Please dont hesitate to take advantage of our additional services like grocery, prescription, and meal deliveries, as well as home services. We also host weekly live virtual fitness classes every Wednesday and Fri... read more
I have been enjoying using GoGoGrandparent concierge services for about 2 1/2 years since my vision deteriorated and I could no longer drive. The operators who arrange the rides are so helpful and upbeat and make it easy to set up the rides I need. While I am traveling on an **** or Lyft, I know that GoGoGrandparents is monitoring to ensure that I reach my destination safely. Today I booked two rides needed this week and *****, **** **** made sure that she had all the details. With vision problems its so helpful to have serv... read more
Business response:
Dear Customer,Thank you for sharing your experience! We are so glad that GoGoGrandparent has been able to assist you over the past couple of years, especially as you navigate changes in your vision. Its wonderful to know that our operators have made arranging rides an easy and pleasant experience for you. Were committed to ensuring every ride is monitored for your safety, and were delighted that you feel ************ addition to rides, wed love for you to explore our other services like grocery and meal delivery, prescriptio... read more
What an amazing experience for me. No more trying to find someone to take me here and there. Arranging getting a ride is super easy. They are punctual, informative about the ride and driver and pleasant as can be. Thet pick you up and drop you off at the door. No more trying to find a place to park. I love that go go grandparent. Such peace of mind!!!
Business response:
Dear Customer,Thank you for your thoughtful review! We're thrilled to hear how much GoGoGrandparent has positively impacted your daily routine and brought you peace of mind. Making ride arrangements easy and ensuring punctuality, clear communication, and convenience are exactly what we strive for. Were so glad that the service has removed the stress of parking and finding transportation.We hope youll continue to take advantage of all our offerings, including grocery, prescription, and meal delivery services. Dont forget, our... read more
Thank you for a this great service in case of emergency need.
I have been using GoGoGrandparents since June 2024. I turned 80 years and decided to retire and since I had eye-sight problems, I also decided to stop driving. Now, if I need to travel in *******, my hometown in ********, I decided to check out my ********************** that takes reservations and provides buses to take seniors anywhere within the borderlines of *******. However these buses limit numbers of passengers on each bus at low cost to seniors.. So, because of limitations, I still needed some local trips and also ne... read more
Business response:
Dear Customer,Were honored to have been a part of your journey since June 2024! Its heartwarming to know that GoGoGrandparent has supported your independence and provided reliable transportation for your needs. Were glad we could work alongside other local services to make your travel seamless and stress-free.If youd like to explore additional services, we offer grocery and meal deliveries, prescription pickups, and more. Wed also love to see you join our live virtual fitness classes every Wednesday and Friday. To make ride ... read more
Great service; punctual, friendly, professional, easy to access. Highly recommend!
Business response:
Dear Customer,Thank you for recommending **********************! Were so happy to hear that youve enjoyed our punctual, professional, and friendly service. Your positive feedback motivates us to continue providing exceptional support for our valued customers like you.Remember, our services extend beyond rides! We can assist with grocery delivery, home services, and more. Be sure to join our live virtual fitness classes every Wednesday and Friday as well. If you need assistance or want to save your favorite locations for quic... read more
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,744 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.