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Golden Bear Cottages - AAA approved cabins and family vacation rentals

4.0
  • Big Bear Lake, CA

About this business

Location details

39367 Big Bear Boulevard, P.O. Box 1731, Big Bear Lake, CA, 92315, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.0868 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for staying with us. 

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Richard 
4 years ago

The fireplace was nice but you have to use regular wood. You cannot use artificial logs like Duraflame. Cabin 20 was a little cramped. the couch was not comfortable. the bed was up against the wall and the mattress was soft. the staff was available for any problems. 

Business response:

Thank you for staying with us. 

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Elizabeth 
5 years ago

I very clearly booked a 2 bedroom cottage on Expedia and was given a 1 bedroom. The owner tried to push it off as an Expedia issue and offered no solutions other than to check out and stay elsewhere. Eventually offered a partial refund, which we accepted, and later found out she never processed it. Then would not return correspondence with credit card company and we ended up having to dispute the charge. 

Business response:

I’m sorry for your experience. We really enjoyed having you and loved being able to give your kids new hats on us. They are adorable. I’m sorry that Expedia had a mix up and we tried to accommodate you the best we could. We did process your refund at the time you were here as a courtesy. We wish you well 

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Anonymous 
5 years ago

Golden Bear Cottages and very convenient & close to all the activities. The Cottage was clean. The staff was super friendly. Pet Friendly, I brought my dog and not an issue. The cottages are very dated. They probably have not been updated for 30 years. The front door had holes in it and sun could shine through. Room not very secure, simple locks that could very easily be broken into. No, safe to store laptops etc.. Beds were uncomfortable. Not sure when they were replaced. I ended up leaving early because I did not want to s... read more

Business response:

We pride our property on being rustic. We are sorry you were not comfortable in the bed. We just replaced all beds with temper pedic beds less than 6 months ago. We are appreciative of you staying with us and wish you well 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Check in lady was polite. First night had to call at 11pm because guests decided to play volleyball, play loud music, and use such foul language that my kids should not have been exposed too. Someone came and told the group to quiet down, but as soon as they left the group was outside again making threatening comments. Very scary. Blankets had spiders in them, couldn’t open the window because the screen wasn’t in all the way. Overall you get what you pay for at this location, my husband said we will for sure not be back. Sup... read more

Business response:

We are sorry for your late night experience. We did ask the guests to go inside. We are appreciate you staying with us. 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

I am conflicted about my stay here. It was a nice location, staff was friendly and helpful, the cabins had everything you needed in it, the spa was a fun, and I’m sure most of the rooms are comfortable. We liked our cabin but we were given a cabin that allowed pets (even though we did not bring a pet) so in different areas of the cabin it smelt like dog pee. I tried to request a different room but they were all booked so we were stuck with it. We had to buy candles, air freshener spray, and use the staff’s carpet cleaner. Th... read more

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Martin 
5 years ago

Poor condition and a lot of hidden fees. Read the small print!!! $25 cleaning fee per day and you have to clean the kitchen. Cottage taxes in addition to regular taxes. Call to find out the final price is my advice! 

Frequently asked questions about Golden Bear Cottages - AAA approved cabins and family vacation rentals

How is Golden Bear Cottages - AAA approved cabins and family vacation rentals rated?

Golden Bear Cottages - AAA approved cabins and family vacation rentals has a 4 star rating with 868 reviews. 

When is Golden Bear Cottages - AAA approved cabins and family vacation rentals open?

Golden Bear Cottages - AAA approved cabins and family vacation rentals is closed now. It will open at 9:00 a.m.