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Golf Mill Ford
- Car Dealers
- Niles, IL
About this business
Location details
9401 N Milwaukee Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Salesperson's "assistant" got in touch with me, not the actual salesperson. I was asked if I was still interested in the truck and wanted the suspension to contact me I said yes, if the truck was still available. Someone else contacted me and said yes it was, and did I want to come in for a test drive as they would only take appointments and not walk-ins. I explained I was out of state but would be happy to drive up to purchase it. The next thing I know she said she would have someone contact me, but almost immediately after... read more
Car not listed at right price, online price does not reflect what they are selling for
Business response:
Hi, thank you for sharing this recent experience with us. Please give us a call at (847) 470-9800 and we will do our best to make this better. We hope to hear from you soon.
A dealership that is price gouging its customers. Changing 20,000 over MSRP is outrageous.
Stay away from this dealership! My experience with them is beyond horrible and disgusting. I have been messaging their manager for a couple of weeks because I wanted to put an order for a new vehicle. This manager guaranteed that they would never charge over MSRP for vehicles that are ordered and built by myself straight from factory. Ive been hesitant because ive seen some of the reviews but still took the word of the manager as she told me she will be the one placing the order for me. Fastforward on a thursday afternoon, w... read more
Business response:
Hi Gabe, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact us at (847) 470-9800 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
Terrible communication in sales and to customer. Traveled 60 miles round trip only to not have the car i was told was there not be there!
My husband wanted to go look at a car , he asked me to My husband wanted to go look at a car , he asked me to call and confirm some information before going . I called then got sent to a voicemail, then when looking online I put in his information he gets a call back. I spoke to the women name Jackie told her everything before coming and she said yes , come in. We drove over 45 minutes away she texted us on the way there telling us to ask for her. When we get there I ask for her, a guy seats us at a desk I walk away to restr... read more
Poor service, Slow is this place's thing, the dealers and the managers spend the least time with you and yet the process is always too slow, appointment? No problem, they'll still be slow. Even their michanics are slow in service. If you're careful at dealerships, here you need to be Extra careful because they have plenty of games to play, my dealer showed me cars in one Isle at the location and never told me that they have more options online until I've signed all the papers and there was no going back. Used cars have no pr... read more
This dealership is very underhanded, I had been emailing John Colon and Jackie Swiatek regarding a 2021 GT500 and John Colon sends me the vehicle information with the MSRP price and I replied and asked specifically if there were any dealer ADM’s on the car and Jackie Swiatek replies that the vehicle is being sold at MSRP and I tell her that I’m interested and that I live in New York and she asked for my phone number and says that an out of state manger will call me. Shortly there after I receive a call from Camilo telling me... read more
If I could rate this place with 0 stars (no stars), I would. They advertise cars that are already bought. I talked with a sales associate on phone twice this morning about a vehicle “they had”. Then had a third phone conversation with a manager who both said the vehicle was available. I showed up in person an hour later to be handed off to a different sales associate who said the vehicle was not for sale because the customer that ordered the vehicle payed for it already. If you’re into wasting your time, this is the place to... read more
Frequently asked questions about Golf Mill Ford
How is Golf Mill Ford rated?
Golf Mill Ford has a 4.4 star rating with 7,649 reviews.
When is Golf Mill Ford open?
Golf Mill Ford is closed now. It will open tomorrow at 9:00 a.m.