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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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My stay was very relaxing and comfortable great place to stay Perfect location room was very clean and comfortable would definitely recommend
Exceptional Couple of things I didn't like....the clean part.....because I found crums from previous people that stayed in the room before....and found finger nails (I hope it was that) on the floor ....that was disgusting to find....and last ....the room needed more warm blankets....just in case..... I like the service from the front desk...it was amazing.
Pleasant Loud, uncomfortable beds Very close to the park
Fair
ok for one night but would not stay more than that room was ok but have stayed at locations with nicer rooms Location to Disneyland
Business response:
Your comments are extremely valuable, and we thank you for taking the time to share your experience.
Poor The beds were so uncomfortable, and there was a slow leak in the bathtub so when taking a shower, the water went down slow
Business response:
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
It was so loud - no sleep! There is a bar attached called Studio 5 . We paid for the suites (3) and it was so loud until after 1:00 am that the windows and walls shook . We had kids crying unable to sleep because of the music . The bass was so incredibly loud. . We stayed 4 nights sat-weds. Then in the morning they dragged tables and chairs across the floor that would wake all of us up . Louder than you could tolerate!! It was a HORRIBLE experience!!! We had never experienced anything like it . We asked for different rooms a... read more
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel.
ディズニーを楽しむのであれば、申し分ない立地 シャワーの水圧が弱かったです。セキュリティーボックスは見当たりませんでした。 立地は最高でした。ロビーのコーヒー美味しかったです。
Business response:
Thank you for your feedback.
Very Poor Our room smelled like mold and had a musty feel to it. At one time, I went back and grabbed a sweatshirt to go take it to my son, and when I handed it to him, you could smell the musty smell from our room in his clothes. We stayed for three nights and for $1000. It was definitely not worth having my clothes smell the way they do now that I’m home. Overall comfort of the room was tiny and crammed. So again the overall value was not up to standards. This is what I expected to stay at a motel. The location to the park... read more
Business response:
We apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments will be addressed.It is our hope that you will give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 12,296 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.