This profile has been claimed by the business owner or representative.
Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
Get directions
Good The housekeepers are very loud with their carts. Everyone in my room would wake up every time they would pass by. Walking distance to Disneyland.
Business response:
Thank you for the feedback, we greatly appreciate it!
Wish we got a discount for that last night that the neighbors were loud The neighbors were having a party and it was very loud. call the front desk and advised them that they were being too loud. But they never did nothing couldn’t sleep for the rest of the night. Great location beds very comfortable and clean
Business response:
Thank you for the feedback, we greatly appreciate it!
Good The water pressure is not great for washing your hair but it worked. Great distance from Disney. The small food establishments right next to the hotel were surprisingly good.
Business response:
We appreciate that you took the time to provide feedback about your recent stay with us.
Good location for Disneyland, don’t expect to much It’s more of a motel than an hotel so you hear suitcases going past your room at all hours Unfortunately my room was also directly in front of the lift which binged constantly It was clean and close to Disneyland
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel.
Pleasant I originally reserved a front suite right below the bar. They had to change our rooms prior to us getting there for someone smoking in it, moved us to the very back in 2 different rooms way more inconvenient for the same price as what I originally reserved. Suites are clearly more expensive so I don’t get why same price was charged. Also there are ants in the room. Close to the park with stores right there.
Easy Walk to Disney Upon check in, I asked how late the pool and hot tub were open. The woman at the front desk told me the pool was open until 10 but that they didn’t have a hot tub. I said that I thought they did and she repeated that no, they only have a pool. That’s not correct. The next morning I went to look at the pool area and sit in the sun and there was the hot tub. I would have used it the day we checked in. The location is fantastic for Disney. Can’t beat it. They have a pool and hot tub, which was nice.
Business response:
On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Prices are high Housekeeping staff come near the elevator and start talking, got sleep disturbed everyday Rooms were good
Business response:
On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Fair
Good
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,685 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.