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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My service advisor Antonio as far as I'm concern is top notch... He schedule me in and they have my vehicle back to me in a timely manner.... He and the maintenance guys I give a excellent number 5....
Business response:
My service advisor Antonio is top notch!! He takes care of me as a customer... He get me in and out in a timely manner . Great personality, To me all around nice guy!
Awesome - Polite - Fast Antonio was very fast , polite & has awesome workmanship .
Business response:
Thank you for the wonderful feedback about Antonio's polite and efficient service! We're thrilled you experienced our quality workmanship. We appreciate you taking the time to share your positive experience and look forward to serving you again at Grand Prairie Ford.
Courteous, professional and very detailed Honest, reliable and always willing to explain or help Genuine
Business response:
We are thrilled to hear about your wonderful experience with our team. Your recognition of our courteous and professional approach means so much to us. We take great pride in providing detailed explanations and being honest and reliable in all our interactions with customers. Knowing that you found our staff genuinely helpful and willing to assist reinforces our commitment to exceptional service. Your kind words motivate us to continue delivering the authentic and friendly experience that sets Grand Prairie Ford apart. We tr... read more
Very prompt, professional, courteous! ! My daughter is disabled. We live in Midland. For a nail in a tire, they picked up the car repaired it. Did other scheduled tests and returned it within hours!!!!
Business response:
We are honored to hear about your wonderful experience with our team. Your kind words about our prompt and professional service truly mean so much to us. We understand how important it is to provide reliable support, especially when you're traveling from Midland, and we're thrilled that we could take care of your tire repair and scheduled maintenance so efficiently. It brings us great joy to know that our pickup and delivery service made things easier for you and your daughter. Thank you for trusting Grand Prairie Ford with ... read more
I didn't have an appointment but Nelson was able to take care of me and provided excellent service.
Business response:
We are glad to hear that Nelson was able to accommodate your visit without an appointment and deliver the excellent service you experienced. Your satisfaction with the care you received truly matters to us. We understand how important it is to feel valued as a customer, and we appreciate you taking the time to share your positive experience with our team.
Fast- easy transaction. Great experience and a great salesman This is my third truck that i have purchased here
Business response:
We are privileged to hear about your wonderful experience with us. It means so much that you found the process quick and straightforward, and we're delighted that our team member provided excellent service during your visit. Your loyalty over three vehicle purchases truly demonstrates the trust you have in our team, and we're honored to be your choice for automotive needs. We look forward to continuing to serve you with the same level of excellence in the future.
Having a vehicle in the shop is never fun. Santos kept us informed every step of the way. He was always prompt in returning our calls if he was on another call. Happy with the experience.
Business response:
We are utterly delighted to hear about your positive experience with our service team. We understand that bringing your vehicle in for service can be stressful, and we're pleased that our communication made the process smoother for you. Having team members who keep customers well-informed throughout the entire process and respond quickly to calls is exactly what we strive for at Grand Prairie Ford. Your feedback about the excellent service you received means a great deal to us, and we're grateful you took the time to share y... read more
They let me know what I needed done and completed all I came for. Great job
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that our team effectively communicated the services you needed and successfully completed everything you came in for. Your satisfaction with the thoroughness of our work means a great deal to us. We appreciate your trust in our team and look forward to continuing to provide you with excellent service in the future.
Quick response and accurate report for the repairs I have no problem working with anyone involved at Grand Prairie ford for The last 5-10 years
Business response:
Thank you for sharing your experience with us over these many years. Your loyalty and trust mean everything to us, and we truly value the relationship we have built together. It brings us great satisfaction to know that our team has consistently provided you with prompt service and thorough reporting for your vehicle repairs. Having customers like you who feel comfortable working with our entire team is exactly what we strive for at Grand Prairie Ford. We appreciate you taking the time to share your positive experience and l... read more
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.