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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very kind and professional, I always know I can trust in the transaction.
Business response:
We are excited to hear about your continued loyalty over more than two decades! Having you choose us for your fifth new vehicle purchase since our grand opening truly means the world to us. It's wonderful to know that Jackie has consistently provided you with excellent service across multiple purchases, helping you find the right vehicle at the right price for your specific needs. We appreciate your trust in our team and your recognition of the professional and caring approach we strive to deliver. Your long-standing relatio... read more
The people that I encountered were friendly and they did not waste my time going back and forth.
Business response:
We are overjoyed to hear about your positive experience. Your feedback about our team being friendly and efficient with your time means so much to us. We understand how valuable your time is, and we strive to provide straightforward service without unnecessary delays. It's wonderful to know that our staff made such a positive impression during your visit. Thank you for taking the time to share your experience with us.
It was such pleasurable experience working with Brenda Rosas and Jon Jensen, the experienced was quick and really easy. We were there at 7 and left around 9:45.
Business response:
We are delighted to hear about your wonderful experience! It sounds like working with our team members made your visit truly enjoyable. We're thrilled that your experience was both quick and easy, and that you were able to complete everything efficiently during your visit. Your positive feedback about the smooth process means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Jackie was awesome and super helpful in the sales process & Joel was great going into finance
Business response:
We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience!
Absolutely wonderful experience with Carlos and John A. If you are looking. for a new vehicle these guys will get you the absolute best prize. I cannot tell you how amazing the experience was. Above and beyond both of them went. They are gonna do so well in their job. They’re not snake oil salesman. They take their time with you and truly help you find the best car in your budget
Business response:
We are ecstatic to hear about your wonderful experience with Carlos and John! It brings us great joy to know that our team took the time to truly help you find the perfect vehicle within your budget. Your recognition of their dedication and honest approach means everything to us at Grand Prairie Ford. We are thrilled that they exceeded your expectations and provided you with outstanding service throughout your visit. Thank you for taking the time to share your positive experience and for choosing us for your vehicle needs.
Excelente atención muy personalizada y demostrando gran empatía con los clientes, buscando siempre el mayor beneficio para nosotros en todo momento.
Business response:
We are overjoyed to hear about your wonderful experience with our personalized service. Your feedback about our team's empathy and dedication to finding the best solutions for our customers truly means the world to us. At Grand Prairie Ford, we believe in building genuine connections and always putting our customers' needs first. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care and attention you deserve.
Great experience fairly easy process. Jose really worked with me on getting a vehicle despite having a repo on my record from many years ago. Overall 5/5
Business response:
Thank you for your review! We are overjoyed to hear that you had such a positive experience with us. It's wonderful to know that the process felt straightforward and manageable for you. We're especially glad that our team was able to work with your unique situation and help you find the right vehicle. Your experience truly reflects our commitment to working with each customer individually to find solutions. We appreciate you taking the time to share your 5-star feedback and are grateful for the opportunity to serve you.
Just bought my second car with Jackie. Outstanding customer service and top notch sales experience. I was pleasantly surprised. Love my new Mustang GT.
Business response:
Thank you for sharing your wonderful experience with your second vehicle purchase. We are thrilled to hear that you received exceptional service and had such a positive sales experience. It sounds like you were truly impressed with the level of care you received, and we are delighted that you love your new Mustang GT. Your loyalty in choosing us again means the world to us, and we appreciate you taking the time to share your feedback about this outstanding experience.
Very good customer service. He was friendly and made a good deal. I would like to buy more in the future.
Business response:
Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,776 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.