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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pleased with everyone involved, from service to tech, had to bring it back a couple of times for recall. All issues resolved
Business response:
We are excited to hear about your positive experience with our service and technical teams. Your satisfaction with everyone involved in helping you means so much to us. We understand that handling recall work required multiple visits, and we truly appreciate your patience throughout the process. It's wonderful to know that we were able to completely resolve all the issues you encountered. Your feedback reinforces our commitment to providing thorough and reliable service to every customer who trusts us with their vehicle need... read more
I made my appointment with very short notice. My service advisor, Chris Sloan was very friendly, and courteous.
Business response:
We are thrilled to hear about your positive experience with us! Your feedback about scheduling with short notice and receiving friendly, courteous service truly means a lot to our team. We understand that sometimes automotive needs arise unexpectedly, and we're proud that our staff was able to accommodate you promptly while still providing the quality service you deserve. Your kind words about the professional and welcoming assistance you received reflect the values we strive to uphold every day. Thank you for choosing Grand... read more
I enjoyed every part of the experience and appreciate the in-depth feedback and video of my car's tune up.
Business response:
We're thrilled you had a wonderful experience! Your satisfaction with our comprehensive service and detailed communication means so much to our team. Thank you for choosing Grand Prairie Ford and for sharing your feedback!
Very great service Antonio was very helpful and nice great customer service overall Top notch customer service
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Antonio provided exceptional service and that you had such a positive experience. Your kind words truly brighten our day, and we appreciate you taking the time to share your experience at Grand Prairie Ford.
Grand Prairie Ford is the only place I take my F150 for service. I drive 65 miles round trip to get the service I expect. Very Honest dealer that doesn’t try to sell you stuff you don’t need. I can’t forget to mention my great service advisor.
Business response:
Thank you for your loyalty and for driving 65 miles for our service! We're thrilled you appreciate our honest approach and your service advisor's care. Your trust in Grand Prairie Ford motivates our entire team to maintain these high standards.
I was taken care of very quickly and everyone was very helpful. I received my truck back the same day.
Business response:
Thank you for the positive feedback! We're thrilled our team provided quick, helpful service and got your truck back to you the same day. We appreciate you sharing your experience and look forward to serving you again.
The service department has been easy to schedule appointments and have been on time and friendly.
Business response:
Thank you for taking the time to share your experience with our service department. We are delighted to hear that scheduling appointments has been straightforward for you and that our team has consistently provided timely and welcoming service. Your feedback about our punctuality and friendly approach means a great deal to us. We understand how important it is to have reliable service when you need it, and we are glad we have been able to meet your expectations. At Grand Prairie Ford, we strive to make every visit smooth and... read more
I had the oil changed in my Class C Motorhome. I called and made an appointment very easily. I received a text reminder the day before my scheduled appointment. My Service Advisor was Kimiyah. She was very professional and friendly.
Business response:
Thank you for sharing your wonderful experience with us! We're delighted to hear that scheduling your motorhome's oil change was straightforward and that our appointment reminder system worked well for you. It's fantastic to know that Kimiyah provided you with the professional and friendly service you deserved. Your feedback about the seamless process from booking to completion means so much to our team. We truly appreciate you choosing us for your motorhome maintenance needs and look forward to serving you again in the futu... read more
Great experience, was able to diagnose problem, order part, provided loaner during process, and returned vehicle as expected. Great experience.
Business response:
We are happy to hear about your positive experience with our diagnostic and repair services. Your feedback about our team's ability to quickly identify the issue, efficiently order the necessary part, and provide a loaner vehicle during the repair process means a great deal to us. We understand how important it is to keep our customers mobile while their vehicles are being serviced, and we're pleased that we could deliver your vehicle back to you as planned. Your satisfaction with the entire process from start to finish is e... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,023 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.