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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Explained everything well, good customer service Antonio was very welcoming explained in details the work that was done to my car and he recommended the services my cars need soon.
Business response:
Your comments about the detailed explanations and welcoming service reflect the high standards we strive to maintain at Grand Prairie Ford. We're pleased that you felt well-informed about the work completed on your vehicle and the recommended future services. Thank you for choosing us for your automotive needs.
Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional.
Business response:
Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional. Respond publicly to Grand Prairie Ford Message is required. Send Response Employees Worked With Nelson Reason for Visit Service Recommended Yes Delete ReviewEdit Review facebook linkedin youtube twitter U.S. | Canada About Us Contact Us Sitemap For Dealers Help Center Car Recalls Sitemap Terms of Use Accessibility Statement Community Guidelines Privacy Notice California Privacy Notice Your Privacy Choices Cookie ... read more
Friendly, fast, efficient and competent. The dealership was prepared for my arrival and completed everything correctly the first-time.
Business response:
We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that our team provided you with friendly, fast, efficient, and competent service that met your expectations.
Very friendly and understanding. We got a good deal on the car. He is excellent at what he does.
Business response:
Thank you for sharing your positive experience with us. We're delighted to hear that you found our team to be friendly and understanding throughout your visit, and that you felt you received a good deal on your vehicle.
Very nice and very good ? ? service Very good Very nice Professional Very kindness Helpful Thank you
Business response:
Very good service and very professional
The service has been great. They keep me updated with the progress of my service and anything that may need to be done. Have kept up with any service bulletins that may need to be done
Business response:
Thank you for sharing your positive feedback about your service experience with us. We truly appreciate you taking the time to recognize our team's efforts in keeping you informed throughout the service process and staying current with important service bulletins.
The service was excellent, quick and easy. Kristopher was very friendly and answered all my questions professionally.
Business response:
We are thrilled to hear about your positive experience at Grand Prairie Ford! It's wonderful to know that our service met your expectations by being excellent, quick, and easy. We truly value feedback like yours as it reinforces our commitment to providing outstanding customer care.
Was good overall Prices were too high for labor but other than that there was good service.
Business response:
We are privileged to have earned your business and appreciate you taking the time to share your experience with Grand Prairie Ford. Your feedback regarding our service quality is truly valued, and we're pleased to hear that you found our overall service to be good. We understand your concern about labor pricing, and we genuinely appreciate your honest feedback on this matter. Your input helps us continuously evaluate how we can better serve our customers while maintaining the high-quality service standards you experienced.
Nelson was great, very detailed and communicated effectively. The only negative in my opinion was I had a appt for an oil change and tire rotation at 0930 and it took over 3 hrs to complete. I had the day off so it was cool but a more efficient process would be appreciated in order to plan your day around but overall very happy with Nelson and Grand Prairie Ford!
Business response:
Thank you for the positive feedback about Nelson and our service team! We're glad Nelson provided detailed and effective communication. We appreciate your feedback about the extended time for your appointment - efficiency is important and we value your input. Thanks for your patience, and we're pleased you had a great overall experience at Grand Prairie Ford!
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.