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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
If u guys want your vehicles actually fixed get with antonio best service adviser in there.
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your recommendation speaks volumes about the quality of vehicle repair work you received. It's wonderful to know that our service advisor provided you with exceptional assistance and helped ensure your vehicle was properly taken care of. We truly value customers like you who take the time to share their experiences and recognize outstanding service. Your feedback helps us continue delivering the reliable, professional automotive care that ... read more
Extremely good listener. Very knowledgeable and willing to take all the steps to create a new repeat customer.
Business response:
We are thrilled to hear about your outstanding experience with us! Your feedback about having someone who truly listens and demonstrates extensive knowledge means everything to our team. We're delighted that you felt we went above and beyond to ensure your satisfaction and build a lasting relationship with you. Creating that level of service where customers feel genuinely heard and supported is exactly what we strive for every day. Your recognition of our commitment to earning your future business is incredibly meaningful to... read more
Great and good communication also gave me details what it need to fixed am happy abt this
Business response:
We are glad to hear about your positive experience with our service team. Your feedback about the excellent communication and detailed explanations regarding the necessary repairs truly means a lot to us. We understand how important it is for our customers to feel informed throughout the service process, and we're delighted that our team was able to meet your expectations. Your satisfaction with the level of detail provided shows that our commitment to transparency and thorough communication is making a difference. We apprec... read more
Willie went out of his way to work with me on a price that fair. He was easy to communicate with and made the process as easy as possible. The finance department was great and the sales manager worked with me and made sure that I was aware of everything and where we were in the process.
Business response:
Thank you for the wonderful feedback! We're thrilled that Willie worked with you on a fair price and made communication easy. It's great to hear our finance department and sales manager kept you informed throughout the process. We appreciate your business and look forward to serving you again.
Excellent service and follow up from my service advisor, Santos Flores. He made suggestions and kept me informed throughout the entire process.
Business response:
Thank you for your positive feedback! We're thrilled that Santos Flores provided excellent service and kept you informed throughout the process. Your kind words mean so much to us at Grand Prairie Ford, and we appreciate you sharing your wonderful experience.
Great customer service from the time I arrived until the time my car was ready.
Business response:
Thank you for your wonderful feedback! We're thrilled that our team provided exceptional service from arrival to completion. Your experience reflects exactly what we strive for at Grand Prairie Ford, and we look forward to serving you again.
The salesman, Ron was very helpful with this purchase. Overall it was a good experience.
Business response:
Thank you for the positive feedback! We're delighted that Ron provided helpful assistance with your vehicle purchase. Your experience means a great deal to us at Grand Prairie Ford, and we look forward to serving you again.
Nelson was great- best advisor I've dealt with. The service was fast and to the point. Only downside was one of my rims was knicked apparently when removing the lugnuts. My rims are powder coated black, so the Knick is apparent. I reached out via text on it and did not hear back. Delivery of my truck back home was a nice bonus.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are thrilled to hear that Nelson provided excellent guidance and that you found our service efficient and straightforward. It's wonderful that our home delivery service added value to your visit. We understand your concern about the rim damage. Issues like this are important to us, and we want to make sure they are properly addressed. Your feedback helps us improve our processes and ensures we maintain the high standards our customers expe... read more
No pressure purchase Everyone I met made me feel at home. I will purchase from Grand Prairie Ford in the future.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Creating a comfortable, welcoming environment where customers feel at home is something we truly value, and we're delighted that came through during your visit. We appreciate you highlighting the relaxed approach our team takes - helping you find the right vehicle without any pressure is exactly how we believe the car buying process should be. Your trust in choosing Grand Prairie Ford for future purchases means the world to us, and we look forw... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.