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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Max was amazing! His knowledge is what closed the deal for us. Thank you Max!
Business response:
Thank you for taking the time to share your experience with us! We are thrilled to hear that Max provided you with exceptional service and that his expertise helped you make your decision. Max's knowledge and dedication to helping our customers find the right vehicle is exactly what we strive for at Grand Prairie Ford. We appreciate your trust in our team and are glad we could exceed your expectations during your visit.
Purchased two vehicles. David Flores made sure to find the correct vehicles for the features I needed. Sindia Estrella was thorough in going through the paperwork with me. Both were polite and professional, and I would be happy to purchase through them again.
Business response:
Thank you for taking the time to share your experience with us, Price. We are thrilled to hear that you had such a positive experience purchasing both of your vehicles. It's wonderful to know that David Flores took the time to help you find the right vehicles with all the features you were looking for. We're also pleased that Sindia Estrella provided you with thorough assistance during the paperwork process. Your feedback about their polite and professional service means a great deal to our team. We truly appreciate your bus... read more
Everyone at Grand Prairie Ford took excellent care of me from the time I entered the lot until the time I left with my new vehicle.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our entire team provided excellent care throughout your visit and made your vehicle purchase such a positive experience. From our sales team on the lot to everyone who helped finalize your new vehicle, we take great pride in ensuring every customer feels valued and well-cared for. Your feedback means so much to us and reinforces our commitment to delivering outstanding service. We hope you love your new vehicle and look forward to serving y... read more
Brenda and Brandon in Finance provided excellent customer service. We had a great experience and look forward to GP Ford being a part of our maintenance vehicle needs.
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Brenda and Brandon delivered outstanding service during your visit. Your positive feedback about their customer care means so much to our team. We truly appreciate your trust and are excited to be your partner for all your vehicle maintenance needs moving forward. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence you experienced.
We had to negotiate for better price, for a couple of days but in the end we came to a mutual agreement.
Business response:
Thank you for choosing Grand Prairie Ford for your vehicle purchase. We appreciate your patience during the negotiation process and are pleased that we were able to reach an agreement that worked well for both parties. Your willingness to work with us through the pricing discussion demonstrates the kind of collaborative approach that leads to successful outcomes. We value customers like you who take the time to find the right solution, and we hope you are enjoying your new vehicle. Thank you for taking the time to share your... read more
Great delearship,great personal,good service Brenda Rosas n Luis Elizondao gave me the Best deal
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our dealership exceptional and that our team provided you with outstanding service. It means so much to know that Brenda Rosas and Luis Elizondao were able to work with you to find an excellent deal that met your needs. We take great pride in our dedicated staff who go above and beyond to ensure every customer feels valued and receives the quality service they deserve. Your positive feedback truly brightens our da... read more
Everything went great like the changes Ron and Lawrence was great thanks hope the service department has gotten better like the sale department has
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that everything went smoothly and that Ron and Lawrence provided you with excellent service during your visit. Your recognition of the improvements in our sales department means a great deal to our team. We appreciate your feedback regarding the service department and are continuously working to enhance all aspects of our customer experience. Your input helps us maintain our commitment to providing outstanding service across all ... read more
Great dealership. Excellent customer service. Finance was a breeze and got a better deal than planned.
Business response:
Thank you for taking the time to share your experience. We are thrilled to hear that you had such a positive experience with our team and found our customer service to be excellent. It's wonderful to know that our finance process was smooth and easy for you, and that we were able to provide you with an even better deal than you expected. Your feedback means a great deal to us and helps us continue to provide the quality service our customers deserve. We truly appreciate your business and look forward to serving you again in ... read more
The salesperson Brenda was very helpful, not overly pushy when it came to trying to sell me my used vehicle. Answered my questions even gave me a couple hours outside of the dealership to make a decision which I did came back and purchased the vehicle. Thank you, Grand Prairie Ford.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,441 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.