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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Kimayah is awesome! Her exceptional customer service, along with her efficiency and effectiveness, was truly valued!
Business response:
We are overjoyed to hear about your wonderful experience! Your kind words about the outstanding customer service you received truly mean the world to us. We understand how important efficiency and effectiveness are when it comes to serving our customers, and we're thrilled that these qualities made such a positive impact on your visit. Your feedback helps us continue delivering the exceptional service that every customer deserves. Thank you for taking the time to share your experience.
The young lady was very informative about what was being done and what needed to be done she also used our Ford points great experience ??
Business response:
Your positive experience means so much to us! We're thrilled that our team member provided you with clear information about both the current service and future maintenance needs. It's wonderful that she helped you take advantage of your Ford points as well. We truly appreciate customers like you who take the time to share their great experiences with us.
Best people to deal with My experience with ford was everything everything was clear and understanding
Business response:
Thank you for sharing your wonderful experience with our team. It means so much to hear that working with our staff made everything feel straightforward and easy to follow. We truly value customers who take the time to recognize when our team provides exceptional service. Your positive feedback about how well we communicated throughout the process motivates us to continue delivering the same level of clarity and support to every customer who walks through our doors at Grand Prairie Ford.
Antonio was quick to approach me when i arrived. Service was performed in a timely manner
Business response:
We deeply appreciate your positive feedback about your service experience with us. It's wonderful to hear that Antonio was so attentive and welcoming from the moment you arrived. We take pride in having team members who are ready to assist our customers promptly. We're equally pleased that your service was completed efficiently and met your timing expectations. Your recognition of our commitment to quality service means a great deal to our entire team.
Was in the market for a new F-250 Lariat and had shopped around a bit looking for a good deal. Talked to Jackie Mercer at Grand Prairie and he worked with me to get to a number that worked for me. No pressure just a good polite experience ending with me getting a nice truck at a good price. I financed part of it through Ford and that was also very straightforward. I highly recommend Grand Prairie Ford and go talk to Jackie.
Business response:
We appreciate your feedback. We’re glad Jackie Mercer provided a polite, pressure-free experience and helped you find the right F-250 Lariat at a price that worked for you. Thank you for your recommendation, and we look forward to seeing you again.
Purchased a brand new F150 King Ranch from GPF back in 2010 & have always had service from Grand Prairie Ford since I purchased the truck and I've always been 100% satisfied with the service I've received. Outstanding organization and you can't be served any better when you are in the hands of Santos Flores. 5 Stars all the way.
Business response:
We appreciate your long-term loyalty since 2010. We’re glad Santos Flores and the team continue to provide outstanding service. Thank you for your support, and we look forward to seeing you again.
It was quick simple and Nelson does a great job with what he does and gives amazing customer service
Business response:
We are utterly delighted to hear about your positive experience with us. Your comments about the efficient and straightforward process really mean a lot to our team. We're thrilled that Nelson provided you with outstanding service and made your visit so pleasant. It's wonderful to know that our commitment to delivering excellent customer care truly made a difference for you. We appreciate you taking the time to share your experience.
Service went great. Vehicle was taken care of professionally and in a timely manner Will be recommending to friends and family
Business response:
We are absolutely thrilled to hear about your positive experience with us! Your feedback about receiving professional service in a timely manner truly means the world to us. We take great pride in ensuring every vehicle receives the care and attention it deserves. Thank you for choosing Grand Prairie Ford, and we genuinely appreciate you recommending us to your friends and family. We look forward to serving you again in the future!
Team did a nice job communicating and keeping me informed of the progress. Allowed me to accept and reject services.
Business response:
Thank you for sharing your positive experience with our team. We are delighted to hear that our staff excelled at maintaining clear communication throughout your visit and kept you well-informed every step of the way. Your feedback about having the freedom to make informed decisions about services truly means a lot to us. We take pride in empowering our customers with transparency and choice, and it sounds like our team delivered exactly that for you. We appreciate you taking the time to recognize their efforts and look forw... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,023 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.