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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Jesse was outside when we pulled up. He greeted us with a smile and firm handshake. Great personality. Very patient answering questions and then some. Made me feel like I was dealing with a trusted family member. A+++++salesmanship and service.
Business response:
We are delighted to hear about your wonderful experience with our team. It sounds like you received the warm welcome and genuine care that we strive to provide every day. We're thrilled that you felt such a strong connection and trust during your visit. Your kind words about the patient service and welcoming approach mean so much to us at Grand Prairie Ford. We take great pride in treating each customer like family and providing the quality service you experienced. Thank you for taking the time to share your positive feedbac... read more
Salesmen was very helpful and polite. He broke down the deal all the way down to the final number. Manager was also very helpful.
Business response:
We greatly appreciate your positive feedback about your experience with our team. It's wonderful to hear that our salesman was helpful and took the time to clearly explain all the details of your deal down to the final numbers. We're also pleased that our manager was able to assist you effectively. Your recognition of our team's professionalism and attention to detail means so much to us at Grand Prairie Ford. We're committed to providing this level of service to every customer who walks through our doors.
Very professional, knowledgeable and glad they were willing to work with us. Thank you so much.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your kind words about our professional approach and knowledgeable staff truly mean a lot to us. We understand that finding a dealership willing to collaborate and meet your needs is important, and we're thrilled that we could provide that level of service for you. At Grand Prairie Ford, we strive to make every customer feel valued and supported throughout their experience. Your feedback reinforces our commitment to maintaining these high standards... read more
Brenda along with John Poe did an excellent job. No pressure to Buy and answered all my question with an easy going attitude
Business response:
We are thrilled to hear about your positive experience with our team. We're pleased that all your questions were thoroughly addressed without any pressure during your time with us. Your feedback about the professional yet easy-going attitude of our staff means a great deal to us. Thank you for taking the time to share your experience - we truly appreciate you.
Great team, I have now purchased 5 new vehicles from this dealership and will continue to do so again when the time is right.
Business response:
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you have chosen us for five vehicle purchases and truly appreciate your continued trust. Your loyalty means everything to us, and we are honored to be your go-to choice for your automotive needs. We look forward to serving you again whenever you are ready for your next vehicle purchase.
Ryan Wickham provided excellent customer service, as well as Karla. Thank you for taking good care of me!!!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you received such outstanding service from our team members. It means so much to know that you felt well taken care of throughout your visit. Your kind words truly highlight the dedication our staff has to providing exceptional customer experiences. We appreciate you taking the time to recognize the excellent support you received, and we look forward to continuing to serve you in the future!
Great service and a great experience The effort Joey and the finance team made to get me into the truck was fantastic. Very appreciative
Business response:
We are excited to hear about your wonderful experience with us! Your appreciation for the outstanding service you received really means a lot to our team. We understand how important it is to have dedicated professionals who go above and beyond to help customers find the right vehicle solution. The hard work and commitment our service and finance teams put into making your truck purchase smooth and successful reflects our dedication to providing exceptional customer experiences. Thank you for taking the time to share your po... read more
Hello to the head office of Grand Prairie Ford I like to thank you for having a great person like Sebastian Ruiz to help your customers the way he does with great professionalism Great job Mr Ruiz Thank you very much my God Bless you Amen
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly grateful for your kind words about the exceptional professionalism you received during your visit. It means so much to hear that you felt well taken care of and supported throughout your experience with us. Your recognition of outstanding service reflects the high standards we strive to maintain for every customer. We deeply appreciate customers like you who acknowledge the dedication our team brings to their work each day. Your positive f... read more
We bought 2 cars from Danny, awesome person to work with. He definitely went out of his way to show us the things and the process. Definitely recommend him when visiting here.
Business response:
We are elated to hear about your wonderful experience purchasing two vehicles with us! It sounds like our team member truly made a positive impression by taking the time to thoroughly walk you through everything and ensure you felt comfortable with the entire process. We genuinely appreciate customers like you who recognize when our staff goes above and beyond to provide exceptional service. Your recommendation means the world to us at Grand Prairie Ford, and we're thrilled that you had such a great experience. Thank you for... read more
Grand Prairie Ford has a 4.3 star rating with 10,776 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.