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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,097 reviews
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piyushmesuria's profile image
piyushmesuria 
2 months ago

We had a great experience from the time I inquired about the truck til the time we got there and ended up buying 2 trucks. Jackie was great! Wish car buying could be how Jackie made it every time! 

Business response:

We are happy to hear about your wonderful experience with us! It sounds like you had an exceptional journey from your initial inquiry all the way through to purchasing not just one, but two trucks. We're thrilled that Jackie provided such outstanding service and made the car buying process so smooth and enjoyable for you. Your kind words about wishing every car buying experience could be like this truly mean the world to us at Grand Prairie Ford. We take great pride in delivering the kind of service that exceeds expectations... read more

rkb322's profile image
rkb322 
2 months ago

Joseph made this a great buying experience. Fair pricing and great customer service! I highly recommend them! 

Business response:

Thank you immensely for sharing your wonderful experience with us! We are delighted to hear that you had such a positive car buying experience and found our pricing to be fair. Your satisfaction with the customer service you received means the world to us at Grand Prairie Ford. We truly appreciate customers like you who take the time to share their experiences, and your recommendation speaks volumes about the quality service we strive to provide every day. We look forward to serving you again in the future! 

Tim's profile image
Tim 
2 months ago

I greatly appreciate the outstanding support from everyone at Grand Prairie Ford during the purchase of my new F-250 — especially Brenda Rosas. The entire team was friendly, professional, and attentive to my needs throughout the process. The vehicle has exceeded my expectations in every respect. I’m truly grateful to have found Grand Prairie Ford. Thank you for a smooth and enjoyable experience! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with your new F-250 purchase! It means so much to know that our team provided the outstanding support you deserved throughout the entire process. We're delighted that everyone was friendly, professional, and focused on meeting your needs. Your kind words about the exceptional service you received truly make our day. It's fantastic that your new vehicle has surpassed your expectations in every way. Thank you for choosing Grand Prairie Ford and for taking the t... read more

danny.v465754's profile image
danny.v465754 
2 months ago

Ryan wickham was very helpful and kind through the whole process and also very informed 

Business response:

We deeply cherish your wonderful feedback about your experience with us. It's fantastic to hear that our team member provided such helpful and knowledgeable assistance throughout your entire process. We take great pride in having staff members who are both kind and well-informed, and your comments truly highlight the quality service we strive to deliver. Thank you for taking the time to share your positive experience. 

keelymcox's profile image
keelymcox 
2 months ago

They worked within our budget to get into a new truck and out of one that had high mileage. All areas of service have been top notch from sales to make ready to service. We had some modifications done and they were ready to receive our vehicle when we arrived and provided us with a loaner vehicle quickly so we could get back on the road. Highly recommend! 

Business response:

We are elated to hear about your wonderful experience with our team! It's fantastic to know that we could work with your budget to help you transition from your high-mileage vehicle into a new truck that meets your needs. We take great pride in delivering exceptional service across all departments, and it's rewarding to hear that our sales, make ready, and service teams all exceeded your expectations. We're especially pleased that your modification process went smoothly and that we could provide you with a loaner vehicle to ... read more

DESYAKINS's profile image
DESYAKINS 
2 months ago

Hubo inconvenientes pero nada que no pueda resolverse, muy bien servicio si q si o si 

Business response:

Your positive feedback means a lot to us at Grand Prairie Ford. We understand that there were some initial challenges during your experience, but we're pleased to hear that our team was able to work through them effectively. It's wonderful to know that you found our service to be excellent overall. We appreciate customers like you who recognize our commitment to resolving any concerns that may arise. Your experience reinforces our dedication to providing quality service that meets your needs. 

GABRISOLIS2's profile image
GABRISOLIS2 
2 months ago

Excelente servicio del vendedor José Pacheco nos atendió super bien muy amable y por las personas que hicieron posible que tuviéramos una muy buena compra . 

Business response:

Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that you received excellent service and felt well taken care of throughout your visit. It's wonderful to know that our team member provided you with such friendly and attentive assistance, making your purchase experience a positive one. We truly appreciate you taking the time to recognize the dedication of our staff and everyone who contributed to making your visit successful. Your satisfaction means everything to us at Grand Prairie... read more

BRADLEY.PETTY's profile image
BRADLEY.PETTY 
2 months ago

Cruz was very professional and knowledgeable about the vehicles. Braylon was exceptional. He was professional and quick! 

Business response:

We are absolutely thrilled to hear about your positive experience! It's wonderful to know that our team members provided you with professional and knowledgeable service throughout your visit. We're especially pleased that you found the vehicle expertise helpful and that the quick, professional approach made your experience exceptional. Your feedback means so much to us, and we're grateful you took the time to share your thoughts. We look forward to serving you again in the future! 

ERIKA.RODRIGUEZ66's profile image
ERIKA.RODRIGUEZ66 
2 months ago

Everyone are professional and exceed expectations. Everyone were professional and exceed expectations. All questions were answered kindly and respectfully. 

Business response:

We are utterly delighted to hear about your outstanding experience with our team. Your feedback about our staff's professionalism and how we surpassed your expectations truly means the world to us. We take great pride in ensuring that every question is addressed with kindness and respect, and it's wonderful to know that this approach made a positive difference during your visit. Thank you for taking the time to share your experience - reviews like yours motivate our entire team to continue delivering exceptional service to e... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,097 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open on Monday at 7:00 a.m.