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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,527 reviews
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pintoelvs1's profile image
pintoelvs1 
5 months ago

Excellent service fast and prompt No problems at, all in and out fast Will use anytime I need. 

Business response:

Thank you for your review and for taking the time to share your positive experience. We are honored to know that our service met your expectations with fast and prompt assistance. It's wonderful to hear that your visit was smooth from start to finish with no problems encountered. We truly appreciate your confidence in choosing us for your future needs and look forward to continuing to provide you with the same excellent service experience. 

jgarcia7788's profile image
jgarcia7788 
5 months ago

Great service Christopher listened to everything I asked for and paid close attention to my concerns 

Business response:

Thank you immensely for taking the time to share your positive experience with us. We are absolutely thrilled to hear that Christopher provided you with great service and took the time to listen to your needs and address your concerns thoroughly. At Grand Prairie Ford, we strive to ensure every customer feels heard and valued throughout their experience with us. Your feedback about Christopher's attentive approach reflects our commitment to delivering exceptional customer service. We truly appreciate you choosing us and look... read more

SAMUEL14's profile image
SAMUEL14 
5 months ago

Great customer service Great customer service. Professionalism and gave me daily update. Thank you again 

Business response:

We are glad to hear about your positive experience with our customer service team. It's wonderful to know that you found our staff to be informative and appreciated the consistent follow-ups throughout your service visit. Thank you for choosing Grand Prairie Ford for your vehicle service needs. We truly value your feedback and are pleased that you felt your time with us was worthwhile. Your recognition of our team's efforts means a great deal to us. 

cornealh's profile image
cornealh 
5 months ago

Great customer service extremely informative consistent follow ups During my time at Grand Prairie Ford it been highly appreciative that I've for to have my vehicle serviced there 

Business response:

We are honored to hear about your positive experience with our team. It's wonderful to know that our commitment to great customer service and professionalism made a meaningful difference during your time with us. Your recognition of our daily updates means a great deal to us, as we believe clear communication is essential to building trust with our customers. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering the authentic, professional service that Grand Pr... read more

TUTY_64's profile image
TUTY_64 
5 months ago

Very great experience, the people are very nice, especially Santos and Sergio.! Thank you so much.!! 

Business response:

We genuinely appreciate your positive feedback about your experience. It's wonderful to hear that our team provided you with excellent service and that you found everyone to be so welcoming and helpful. Your kind words mean a great deal to our entire team. We're honored that you took the time to share your experience, and we look forward to continuing to serve you with the same level of care and professionalism in the future. 

VONCEALJR7521's profile image
VONCEALJR7521 
5 months ago

The service advisor was friendly and generous. The service on my vehicle was completed. I would recommend theirs service to other friends and family. 

Business response:

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our service advisor provided you with friendly and generous assistance, and that we were able to complete the work on your vehicle to your satisfaction. Your recommendation to friends and family means the world to us at Grand Prairie Ford. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service in the future. 

TCSCLEANING's profile image
TCSCLEANING 
5 months ago

I'm very happy with the truck I bought. Erick was very kind and professional. He treated us wonderfully. 

Business response:

We are ecstatic to hear about your wonderful experience with your new truck! It's truly rewarding to know that you're very happy with your purchase and that we were able to meet your expectations. We're especially pleased to hear about the exceptional service you received. Our team takes great pride in treating every customer with kindness and professionalism, and it's heartening to know that this approach made your experience so positive. Thank you for taking the time to share your feedback with us. 

boe4251's profile image
boe4251 
5 months ago

They made this pretty easy. To get new truck done They were both professional in every way.. please be careful with the harley it has lot of power. Great hwy bike 

Business response:

We are glad to hear that our team made the process of getting your new truck straightforward and hassle-free. It's wonderful to know that you found our staff professional throughout your experience at Grand Prairie Ford. 

RALPHC132's profile image
RALPHC132 
5 months ago

Friendly professional service. We recently visited the service department and the young lady was so nice. I can't quite remember her name but it started with a M. 

Business response:

We truly appreciate you taking the time to share your feedback about your recent visit to Grand Prairie Ford. Your kind words about our staff mean a great deal to us, and we're grateful for customers like you who recognize the dedication our team puts into every interaction. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,527 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.