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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,024 reviews
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OJOSUE593's profile image
OJOSUE593 
a month ago

Santos was very nice and friendly to work with, made sure to give me updates on how my vehicle was doing! 

Business response:

We are thrilled to hear about your wonderful experience with our team! It sounds like you received exceptional service with consistent communication throughout your visit. Having someone who is genuinely caring and keeps you informed about your vehicle's progress makes all the difference. Your positive feedback about the friendly and attentive service you received means so much to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future. 

latino0810's profile image
latino0810 
a month ago

Santos was very helpful just as last time I was there, Kamaya must be new but she was great too 

Business response:

We genuinely appreciate your continued trust in our team and services. It means so much to hear that our staff members provided you with excellent assistance during your visit. We're thrilled that you experienced such great service from our team, including both returning and newer members. Your recognition of their helpfulness truly brightens our day and motivates us to keep delivering outstanding experiences. Thank you for choosing Grand Prairie Ford and for taking the time to share your wonderful feedback with us. 

MARTHA9906's profile image
MARTHA9906 
a month ago

Antonio was very friendly and helpful and not just with me but with other customers too 

Business response:

We are absolutely thrilled to hear about your wonderful experience with Antonio! It's fantastic to know that he provided such welcoming and helpful service during your visit. We take great pride in having team members who genuinely care about every customer they serve, and your feedback about his consistent approach with all customers truly highlights his dedication. Thank you for taking the time to share your positive experience - it means the world to us and helps us continue delivering exceptional service to our community... read more

Angel's profile image
Angel 
a month ago

The service department is second to none! Outstanding customer service, from the valet pickup and drop service to Mr. Santos always keeping me informed. Never have I had issues with the service department! Committed to excellence and satisfaction! Keep it up! 

Business response:

We greatly appreciate your wonderful feedback about our service department! It's truly rewarding to hear that our team has consistently delivered exceptional customer service that exceeds your expectations. We're delighted that our valet pickup and drop-off service has made your experience more convenient, and that Mr. Santos has kept you well-informed throughout the process. Your recognition of our commitment to excellence and customer satisfaction means everything to us at Grand Prairie Ford. We'll be sure to share your ki... read more

corderodaniel3331's profile image
corderodaniel3331 
a month ago

Perfect dealer, fast service and amazing vehicles, recently serviced a car and was fast and easy 

Glazing555's profile image
Glazing555 
a month ago

Attention to detail Antonio stayed on top of the repairs and kept me informed throughout 

CRAIGREED150's profile image
CRAIGREED150 
a month ago

Been happy with the service and salesman. I give it higher if they had more selection 

manzellajustin's profile image
manzellajustin 
a month ago

Extremely quick and reliable service. Got us in and out in same day. Being out of town, we couldnt wait. 

christina.23's profile image
christina.23 
a month ago

Fast service. Great communication and was accommodating. Kris was great! I got my truck back in the time he said. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,024 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.