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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,527 reviews
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Abcastillo101's profile image
Abcastillo101 
5 months ago

I still need to get the outlets checked i left a note for them to check it 

HORSE15868's profile image
HORSE15868 
5 months ago

Getting ready for a 30 day road trip! My F-150 was also ready for his 60,000 service. All done and no other problems with my truck! Thanks everyone! 

Business response:

Thank you for choosing Grand Prairie Ford for your F-150's 60,000-mile service! We're thrilled everything went smoothly and your truck is road-trip ready. Have an amazing 30-day journey and safe travels! 

ttrevino24's profile image
ttrevino24 
5 months ago

Antonio went above and beyond to help me with the services that my vehicle was needing. My vehicle is working so much better now. Thank you Antonio and Victoria so much for your patience with me. I want Antonio to be my Service Representative all the time I need my vehicle service. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Antonio exceeded your expectations and that your vehicle is performing much better. Your kind words about Antonio and Victoria's patience mean a lot to our team. We look forward to Antonio continuing to provide you with outstanding service for all your future needs. 

LMEDINA602's profile image
LMEDINA602 
5 months ago

It was good experience Kimayah was great. They definitely took care of what I asked, and recommended a few services that I need to do 

Business response:

Thank you for the positive feedback! We're glad Kimayah provided excellent service and that we could address your needs while offering helpful recommendations. Your satisfaction means everything to us, and we look forward to serving you again at Grand Prairie Ford. 

ms.fortenberry's profile image
ms.fortenberry 
5 months ago

During a bad time for me breaking down trying to get to work everyone i dealt with, rockelle, the service manager, and the service technician, went out of their way to be helpful. 

Business response:

Thank you for sharing this wonderful feedback! We're delighted that Rockelle, our service manager, and our technician could help during your challenging situation. Your experience reflects our team's dedication to going above and beyond for every customer. 

mortiz5x's profile image
mortiz5x 
5 months ago

Well paced, informative and direct. From the tech video to checking out, everything was well done. 

Business response:

Thank you for your positive feedback! We're thrilled that our well-organized approach and clear communication from start to finish met your expectations. We appreciate you taking the time to share your experience at Grand Prairie Ford. 

martinez.7920's profile image
martinez.7920 
5 months ago

Great service all professional My service writer was great she explains everything that was going to be done on my truck 

Business response:

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received excellent service and found our staff to be thoroughly professional throughout your visit. We're especially pleased that your service writer took the time to clearly walk you through everything that would be performed on your vehicle. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in. Your feedback about the quality of service you received tr... read more

brettspainting's profile image
brettspainting 
5 months ago

Great job He was very professional cut me informed gave me a farm price up front and the job was done to my satisfaction 

Business response:

Thank you for your feedback! We're thrilled you had a positive experience with our professional service, transparent pricing, and quality work. We appreciate your business and look forward to serving you again. 

jj's profile image
jj 
5 months ago

Perfect, seamless, friendly staff Will continue to bring my vehicle in for service & will buy my next vehicle from this store! 

Business response:

We are delighted to hear about your outstanding experience with our team. Your feedback about the seamless process and friendly staff truly means the world to us. It brings us great joy to know that we exceeded your expectations and earned your trust for future service visits and vehicle purchases. We look forward to continuing to provide you with the same exceptional level of care and support. Your loyalty is deeply appreciated, and we are committed to maintaining the high standards that made your experience so positive. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,527 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.