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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The salesman, Ron was very helpful with this purchase. Overall it was a good experience.
Business response:
Thank you for the positive feedback! We're delighted that Ron provided helpful assistance with your vehicle purchase. Your experience means a great deal to us at Grand Prairie Ford, and we look forward to serving you again.
Nelson was great- best advisor I've dealt with. The service was fast and to the point. Only downside was one of my rims was knicked apparently when removing the lugnuts. My rims are powder coated black, so the Knick is apparent. I reached out via text on it and did not hear back. Delivery of my truck back home was a nice bonus.
Business response:
Thank you for your review and for taking the time to share your experience with us. We are thrilled to hear that Nelson provided excellent guidance and that you found our service efficient and straightforward. It's wonderful that our home delivery service added value to your visit. We understand your concern about the rim damage. Issues like this are important to us, and we want to make sure they are properly addressed. Your feedback helps us improve our processes and ensures we maintain the high standards our customers expe... read more
No pressure purchase Everyone I met made me feel at home. I will purchase from Grand Prairie Ford in the future.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Creating a comfortable, welcoming environment where customers feel at home is something we truly value, and we're delighted that came through during your visit. We appreciate you highlighting the relaxed approach our team takes - helping you find the right vehicle without any pressure is exactly how we believe the car buying process should be. Your trust in choosing Grand Prairie Ford for future purchases means the world to us, and we look forw... read more
Service was quick and Santos Flores took good care of us. Truck was ready the next day.
Business response:
We sincerely value your wonderful feedback about the efficient service you received. It's fantastic to hear that your experience was smooth and that you were well taken care of throughout the process. Having your truck ready so promptly demonstrates our commitment to getting you back on the road quickly. Your recognition of our team's dedication means the world to us at Grand Prairie Ford, and we look forward to serving you again in the future.
Kristopher was very friendly, knowledgeable, caring and respectful from start to finish. I gave him a hard time about some of the recommended services but he maintained his professionalism. He gave me excellent advice on how to move forward and worked with me to resolve one of the major issues which concerned my battery. I am very pleased with his overall performance and attitude.
Business response:
We are happy to hear about your positive experience with our service team. Your feedback about receiving friendly and knowledgeable assistance throughout your visit means a great deal to us. We understand that discussing recommended services can sometimes feel overwhelming, and we're pleased that our team maintained their helpful approach while working with you. It's wonderful to know that you received valuable guidance on your vehicle's needs and that we were able to address your battery concerns effectively. Your satisfact... read more
Good / Fast / Efficiency Fast / Friendly / Professional On time / fair pricing/
Business response:
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team delivered the quick and efficient service you were looking for. Your kind words about our friendly and professional approach truly mean the world to us. We take great pride in providing timely service at fair prices, and it's incredibly rewarding to know we met your expectations. We appreciate you taking the time to recognize our efforts and look forward to serving you again in the future.
Santos is the best! Does great every time! I always ask for him. I’ll be back again.
Business response:
We greatly appreciate your wonderful feedback about your exceptional service experiences with us. It's fantastic to hear that you consistently receive outstanding care and that you feel confident requesting the same team member each time you visit. Your loyalty and trust means everything to us. We're delighted that you've had such positive experiences and look forward to continuing to provide you with the excellent service you've come to expect.
Always the best customer service I'm very satisfied the service and the work Exelent efficient
Business response:
We are delighted to hear about your outstanding experience with our team. Your satisfaction with the quality of our service means everything to us. We truly value customers like you who recognize the efficiency and excellence we strive to deliver every day. Your positive feedback motivates our entire team to continue providing the exceptional customer care that sets us apart. We look forward to serving you again in the future.
Very smooth, Santos made everything very friendly and kept up with updates Over good service
Business response:
We are overjoyed to hear about your excellent experience with us! It sounds like the process went seamlessly from start to finish, which is exactly what we aim for with every customer. Your feedback about the friendly approach and consistent communication throughout your visit really means a lot to our team. We're thrilled that you received the quality service you deserved. Thank you for taking the time to share your positive experience!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,023 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.