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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great customer service! Definitely my favorite location.
The service was timely and efficient.
Great engagement and support by the service advisor.
They took care of all my needs quickly
No hassles. Turned the car in for service. The loaner car was ready. Service completed in a timely manner.
Great as usual! I highly recommend this dealer shop!
Fast and overall attentive to needs of vehicle
My check up time was scheduled and on time. I believe the techs did a good job! My truck is running great, I just returned from a trip to the Moab Desert, met some college friends there. We visited desert canyons and hiked and 4 wheeled some of them. Awesome! And then a comfortable ride home to Texas in my dusty truck.
Booking online was easy and the staff was pleasant. I thought the price of the service was excessive - I inquired about upgrading from semi-synthetic to full synthetic, and it was $80 extra for 7 quarts. That's over $11/qt. not for the oil, but the uncharge to go from semi to full! I realize they need to make a profit, but that's excessive IMO.
Business response:
We appreciate you taking the time to provide feedback on your service experience! We apologize for any confusion with pricing or lack of explanation for discounted packages. Please reach out for any further assistance!
Grapevine Ford has a 4.4 star rating with 16,386 reviews.
Grapevine Ford is closed now. It will open at 7:00 a.m.