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Grapevine Lincoln

4.6

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Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,784 reviews
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Julian - Loyal Ford Customer's profile image
Julian - Loyal Ford Customer 
11 years ago

Great Service In Quick Lane Used the Quick Lane Service lane for my first oil change on my 2014 Edge. I was quickly greeted by Service Advisor Forrest McCarty and explained the purpose of my visit. Forrest was very attentive, customer focused and addressed my questions. He went over my service invoice, asked any follow up questions and walked me over to cashier. After that transaction, by a very customer service driven women (did not write down her name), Forrest greeted me at my car and thanked me for my visit. I would like... read more

Business response:

Julian - Wow, what a fantastic review! Thank you so much for taking the time to let us know. We apologize for the delayed response!! Thank you again and we hope every experience since and in the future will live up to this one. Have a blessed day!! 

Roger Rodriguez's profile image
Roger Rodriguez 
11 years ago

Great Service and Facilities Grapevine Ford is awesome. Purchased a 2015 Ford Fusion with everything I wanted at a price I couldn't get anywhere else. My salesman John Willams took care of me from start to finish and made it feel like a great buying experience and assured me that I will be taken care of from now on with anything I need for my new car. I definitely recommend looking around for pricing but I bet you won't find a better deal then Grapevine Ford. 

Business response:

Mr. Rodriguez, Thank you so much for letting us know about your experience and we are so sorry for our delayed response. We hope your still loving your Fusion and thank you for your recommendation! We look forward to doing business with you again and hope you are having an awesome day! 

Nav Guy's profile image
Nav Guy 
11 years ago

Great Service! Great Service department! I have been using it for 5 years. Previous ownership could not be recommended but since Grapevine Ford took over every experience has been better than expected. The service brought me back for another purchase and this purchase experience was the best I've had. Great people! 

Business response:

Thank you Nav Guy for the five star review! 

"BarbaraM"'s profile image
"BarbaraM" 
11 years ago

Best Service for Real I went to another Lincoln dealership that told me they could not help me unless I spent a great deal of money. I did not purchase my Lincoln from a Lincoln dealership but was referred by my purchasing dealership to go to Grapevine Lincoln which I did. My service advisor, RANDY MCCONNELL is the greatest. He was attentive, professional, and serious about his work. He reviewed and detailed my concerns and my issues were resolved promptly. The dealership atmosphere is calming and relaxing. I am seriously co... read more

Business response:

BarbaraM - thank you for that awesome five star review!! 

Stephanie S.'s profile image
Stephanie S. 
11 years ago

Reid Harmon is who you need to talk to I recently leased my second car from Reid and as usual he did not disappoint me. His service is consistent everytime I do business with him. He asked what I was interested in and took the time to listen to me and consider all my factors and compared prices of serval vehicles. He showed me around the service area and the other amenities that Grapvine Ford has to offer. He also answered all of my parents questions which is very important to me. Ultimately he got me into a beautiful, brand... read more

James's profile image
James 
11 years ago

Top Notch!!! Bought my new truck from Grapevine, great place to shop for a vehicle. They really went above and beyond to accommodate me in the buying experience. My salesperson Jeff was very helpful and made the entire experience an enjoyable and relaxed on. Would highly recommend Grapevine Ford to anyone looing to purchase a new or used vehicle. 

Brandon's profile image
Brandon 
11 years ago

Easy process - We love our new Explorer It took a little longer than we would have liked but overall it was a great experience. Great sales team and customer service. 

Michael's profile image
Michael 
11 years ago

Buy your Ford here. Best people to work with Got the truck I wanted, at a great price, and didn't spend all day at the dealership. The sales team truly worked to get what I wanted, without trying to put me into more than I needed. Closing was fast, simple, not a lot of add-ons and haggling. We all look forward to our new vehicles but, not the car buying experience. The Team at Grapevine for changed that for me. If you want an honest dealership with no games. Started this purchase with the guys in their internet sales group. ... read more

A.CUSS's profile image
A.CUSS 
11 years ago

Great service by Jeff Kob Jeff Kob has the best customer service. He made the car buying process very easy and painless. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,784 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.