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Grindstone Public House
- Restaurants
- Noblesville, IN
About this business
Location details
101 N 10th St, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
We love Grindstone and appreciate you accommodating our party of 22, but we are frustrated that this is the second or third time we've experienced terrible service with a large group. While our server tried their best, management set them up to fail by assigning only one person to our entire table. The timing was a mess—half the group finished eating before the other half even ordered. Most notably, four meals sat on a tray behind us for 20 minutes until we realized no one was bringing them. We had to get up and serve our ow... read more
Business response:
Thank you for returning to Grindstone and for letting us host your party of 22. We're very sorry your recent visits included poor service. We understand that one server for a large group and meals left on a tray are unacceptable. We appreciate you telling us this and we take feedback like yours seriously. Please reach out if you would like to share more details.
The music was so loud even sitting in the dining room by the kitchen, we could not carry on a conversation plus a light the group had hanging on the wall was shining directly onto our eyes for two of the four of us the entire time. Manager said he would have the guy take care of it but never did. He kept avoiding us after our request. We cut our Christmas dinner short with friends because of both these issues. The group needs to know their space as their sound equipment was too massive for the space. Several parties came out... read more
Business response:
Thank you for sharing this — we are very sorry your Christmas dinner was cut short by the loud music and the glare from the light. We regret that the on-site staff did not follow up and that service and food did not meet your expectations. Your comments about the band’s setup and the dining-room experience are important to us. Please contact us if you would like to share more details.
Our steaks were cold and service was inadequate The entertainment was great which is why we came. The food has always been very good in our past experiences so we will visit again with hopes for better service
Business response:
Thank you for sharing your experience. We are sorry to hear your steaks arrived cold and that the service fell short. We are glad you enjoyed the entertainment and that our food has been strong in the past. We appreciate that you plan to visit again, and we hope your next visit better reflects the meals you remember.
We used come to Grindstone all the time because the food was really good but on this occasion not so much. I ordered the chilaquiles and it was not good. The enchilada sauce tasted like pizza sauce and the chipotle chicken was not even spicy. We sat in a booth and the seats are falling apart. It’s like the owners don’t even care anymore how the place looks or how the food is. Very sad
Business response:
Thank you for being a regular and for letting us know. We are very sorry your recent visit fell short. We regret that the chilaquiles, enchilada sauce, and chipotle chicken did not meet expectations and that the booth seating was in poor condition. We appreciate this honest feedback. If you are open to it, please message us privately with details so we can better understand the experience.
Was a little disappointed in the food last night. Both my wings and the Pow Wow Shrimp were cold. Also the bourbon BBQ sauce on the wings was runny and pooled on my plate. It seemed to be very different both in consistency and flavor. Finally, the carrot cake was a bit dry and missing the richness that we had experienced in the past. Our server was fabulously kind, fun and attentive.. making it difficult to complain! Hoping these issues with the food wont be repeated.
Business response:
I’m sorry your meal fell short. It’s disappointing to hear both the wings and Pow Wow Shrimp arrived cold, the bourbon BBQ sauce was runny and pooled, and the carrot cake felt dry and less rich than before. I’m glad your server was so kind and attentive. Thank you for sharing these details; they matter to us.
The food was great, but it took forever for me to get my salad but my table mate had hers in no time. Then for the main meal she asked for her to have no bacon and they brought it with bacon. I think they were going to suggest that she just pick it off. But when she said she doesn’t eat it for religious reasons they decided to fix a new plate which then took awhile. So I had my dinner but waited to eat until hers was brought out so mine was now on the cool side. I know the manager was aware because he looked in our direction... read more
Business response:
Thank you for saying the food was great. We are very sorry the service and timing got in the way of your meal. Serving the wrong plate after a religious restriction and the long salad delay were unacceptable, and we understand how waiting left your dinner cool. We appreciate the feedback and take it seriously. Please contact us if you would like to share more about your visit.
Music guy was annoying. Ordered and waitress didnt write down our order and didn’t get it right. Husband ordered green beans with his sandwich and got fries and I ordered filet sliders and was given cheeseburgers. Then I had to wait over 20 more minutes for my correct food. They apologized but didn’t do anything to fix it on our bill. We have never had issues before but tonight wasn’t great.
Business response:
We are very sorry your evening fell short. The music was distracting, your orders were mixed up, and waiting more than twenty minutes for the correct food is unacceptable. We appreciate you telling us, especially since you have not had issues before. We hope you will give us another chance to provide the experience you expect.
Prime rib was the worst that I've ever had. Had to wait on drinks and had to ask if we could order appetizers. I should have had them take back my prime rib.
Business response:
We're very sorry your prime rib and service fell short. We appreciate you letting us know about the slow drinks, having to ask about appetizers, and the disappointing prime rib. Thank you for sharing this feedback. If you would like to tell us more about your visit, please contact the restaurant so we can understand what happened.
We had a party of 12 at 4 PM on a Friday. Place was empty when we got there but waitress took forever to come to our table and drinks took even longer to get. We had three meals that were wrong or missing something. I never got my salad and asked for it to be taken off the bill but that didn’t happen. We were headed to a concert and with dinner took over two hours, I just paid for it so we could leave. We will not be back. 
Business response:
Thank you for letting us know. We are very sorry for the slow service, the wrong or missing dishes, and that your salad stayed on the bill. We understand how frustrating it is to wait so long and miss a concert. Please contact the restaurant directly with the date and any details so we can learn more about what happened. We appreciate your feedback.
Frequently asked questions about Grindstone Public House
How is Grindstone Public House rated?
Grindstone Public House has a 4.5 star rating with 4,522 reviews.
When is Grindstone Public House open?
Grindstone Public House is open now. It will close at 10:00 p.m.