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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
was waited for 6 hours for just inspection and I drove vehicle only 30k miles I a was said to replace battery. top of that I was having security plus gold coverage not covered, inspection was bad and at the end the pressure was and vaccun is not properly done.
Business response:
Hi Mir, we apologize for the inconvenience you experienced during your inspection. We understand your frustration and will address this issue with our team to ensure better service in the future. Please reach out to Chris Tomlinson at 470-607-0936 to discuss this further.
Incredibly disappointed with my last two experiences here (12/17/22 & 3/18/23). I've gone to them for 2 general diagnostics in the last 3 months and here's what I've noticed: 1. The Service Advisors seem to be trained to use misleading language regarding their basic diagnostic service cost. They will imply that the diagnostic cost will be credited to cover repairs found on the diagnostic. What they *wont* tell you, is that it will not be applied to your choice of the repairs listed on the diagnostic, only the repairs that th... read more
Business response:
We would like to work towards a resolution, so if you are willing, please reach out to us at (678) 552-4340 to discuss this further.
Just moved here from out of state. I asked if there were any specials on oil change and I was told no, that it would cost $89, but today I get an email stating the oil change service special is $39.95 and that the service special started October 4th and runs through December 31st. I will have to find another dealership to take my car for service. Not cool.
Business response:
Hi Steve Bahhur, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you may not have received an advertised benefit - please know it would not have been intentional. Please reach out to Manager Mike to assist in a resolve at 770-470-7771. Ag ain, our apologies and Welcome to GA!
On 11/4, I went in looking at a Pathfinder that had been aging on their lot for a few weeks now. It was the right color combination and had most of the configuration I wanted. I figured it’s been sitting on their floor plan for a while, so maybe they’ll be interested in making a deal to relieve them of it that day. I had a pleasant discourse with Javed as we worked the numbers. He went back and forth to the sales manager a couple of times, trying to get me to raise my offer, which is understandable. Then, the sales manager h... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please reach out to Chris Kim at 470-607-0935 to discuss this further.
I had an appointment for an oil change and it was a 2 hour wait.
Business response:
Hello Cassa35, we appreciate you taking the time to leave us this feedback. We are striving to give our typical service levels in the mist of many pandemic challenges. Thank you for your patience.
Got a couple of automated/generic emails but no reply to my two emails sent stating my particular inquiry and circumstances.
Business response:
Palaeogirl.aus, we regret to hear that you had a this experience with us, but would appreciate the chance to turn your experience around. Please reach out to Chris at 770-476-7771 so that we can better assist in your buying journey.
I didn't like the fact of salesman trying to pressure me in buying another car while I wait for my car..
Business response:
Thank you again for taking the time to let us know how we did. Unfortunately, I am not showing an employee named Tray George on our staff roster. Do you think there may have be an alternate person we can discuss your insights with? Again, we appreciate you sharing.
My car still is not fixed. You need to come get it and fix it right this time.
Business response:
Bpjauburn, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please call Mike or Chris - Service Management to further assist at 770-476-7771
Service good but i will never buy another nissan even if it was given to me
Business response:
Thank you for your positive feedback for our service department!
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is open now. It will close at 8:00 p.m.