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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I brought a new Nissan Altima from Gwinnett Nissan. Ashley Ralph was my sales agent. After the sale was completed she gave me sereval referral cards, with every referral she would give 100 dollars. I sent her a referral, my friend purchased a brand new car as well. I never received the 100 dollars from Ashley. I sent her sereval emails which she never replied to any of them. I think this was very poor customer service. When she wanted me to purchase a car she was blowing my phone and email up. But when it came down to honori... read more
I have a few things to disclose about this specific location. Big businesses rest under a reputation and proceed to believe they are almighty and can’t make mistakes, wrong. I hope my experience here resonances in your head before you decide to close a deal with them. The final price for the car I purchased had additional optional charges not explained by Ashley Ralph (salesperson). Please make sure you ask for every single detail. Do not succumb to pressure. If you need to think about it say it and don’t let them buy you lu... read more
I was told 2 hours for an oil change and tire rotation. After checking in I canceled the tire rotation. However a software (recall) update was added. After waiting in the customer area for 30 min. I received a text from Kimberly to text anytime during this visit! After waiting for an 1 hour and 30 min. I texted for an update, (no reply)! I then asked and was told the software update was the reason for the delay! 2:hours and 30 minutes passed and Kimberly told me that they are almost finished, that they just started on the ti... read more
100% unwilling to accept return whatsoever even after 2 days A wise man once told me that you can judge a person's character by how much they help those they aren't obligated to. This dealership fails on so many levels. The people (like most every large out-of-touch company) that are put in front of you are super nice, extremely friendly, knowledgeable, and professional. They'll move mountains to be able to sell you a car (their incentive is an obvious one), but if something happens like your spouse losing their job 2 days l... read more
Where's my missing key fob for my GTR? Excellent experience up until they claim we received 2 key fobs for a 2019 GTR when we only received one. Manager won't return phone calls. Before that they had me drive up to their dealership to get a replacement key programmed. Once I arrived they said 'sorry we gave you two keys. we can't help you." Will never buy a car from them again and certainly won't be bringing this car in to be serviced by them.
Slow to payoff our trade-in While the customer service was good and the deal we got also very good ( that's why I gave it 2 stars instead of 1 ), the financing department left much to be desired and operates like a strip mall dealership scam artist. It has been 20 days since we bought the car and they have yet to pay off our trade in. In the car selling business this the holy grail of things you don't do to customers. The whole reason I only go to big-box franchise dealerships is because I feel assured they will not do these... read more
Alex hoang is crooked and dirty This dealership is dirty and crooked. I would not recommend this to my worst enemy. Low down Alex is worth about as much as what I wiped my butt with. Thieves, low down crooks.dont make this mistake.
Financing I was helping my grandson establish credit and had to co-sign. That was in April. They sent our information out to 25 and counting finance companies and banks. I received more rejections today. My credit score has dropped several points. They should warn you before they send out your information. They literally ruined my scores and my poor grandson who had no credit all. Never use them
Nissan 370z Recently bought a fairly new car for my wife, had it about a week and found out that Air condition not working. The car I bought was certified. Everything suppose to be checked even if it have a factory warranty or not. The car have only 12000 miles on it, I shouldn't even have to buy extended warranty but the sales manager keeps on pushing. Don't really like customer service, wasn't friendly.
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,146 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is closed now. It will open tomorrow at 7:00 a.m.