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Gwinnett Place Nissan

4.3

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Location details

2555 Pleasant Hill Rd, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.37,146 reviews
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mgj's profile image
mgj 
9 years ago

RUN FOR THE HILLS!!!!!! WHERE DO I START....MAYBE I CAN START WITH HOW I HAD TO LISTEN TO THE GENERAL MANAGER(VINCENT SUMPTER) SCREEMING AND CURSING AT HIS STAFF...OR SHOULD I START WITH THE LOUD MUSIC THEY PLAYED WITH CURSING AND DEGRADING LYRICS TOWARDS WOMEN...HOW ABOUT I START WITH THE WAY THE SALESMAN CAME OVER WITH A WORKSHEET FULL OF B.S NUMBERS WHICH I WILL MAP OUT FOR OTHER PEOPLE SO YOUR AWARE ABOUT HOW THEY WILL ATTACK YOU.....I DO WANT TO GIVE A SHOUT OUT TO THE SALESMAN THEY FIRED IN FRONT OF CUSTOMERS....... SO... read more

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hendic 
9 years ago

DONT GO THERE!!! Saw A Nissan pathfinder online for 21214 after filling paperwork they told me it was 10k more that what they had online I was browsing online for a Nissan pathfinder saw one in their website for 21k. I call to see if it still available. the girl (Ashley) told me that it was. I told her I was going to be there later that afternoon.. after 10 min she call me back and tell me that I can even get it cheaper than that. so I say ok I will be there in the next hour. got there sales guy shows me the SUV i told him w... read more

Business response:

We appreciate your feedback, Hendric. We are sorry to hear that your recent experience with us left you with a bad taste in your mouth. We can assure you that we are dedicated to providing outstanding customer service and fair pricing, and we're sorry that we were not able to come to an agreement on the price of the Pathfinder. We would never intentionally deceive a customer, and we would love the opportunity to discuss things further and see what we can do to make things right. Please reach out to Casey Lloyd, Sales Manager... read more

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spham 
9 years ago

Bad service, not helpful Had oil change there. It was cold that day, Jeff told me their car wash is frozen, so can't give me a car wash but will give me a rain check. While I was waiting for my car, other customers were having their car washed. I asked to check the tire pressure light. He didn't give me the rain check for car wash, didn't check tire pressure light, as it was still on. Instead he tried to sell me the tires and my tires are still in decent shape. I'm very unhappy with their services particularly with Jeff. 

BigMike's profile image
BigMike 
10 years ago

Worst experience in along time Couldn't even sit in a car without giving them my full information and speaking with a manager. A car on the lot was unlocked and when I opened the rear hatch to look inside the salesperson closed it and said I would first have to come inside. Couldn't even sit in it. We're considering several cars and aren't ready to be "contacted" by 6 different car dealers. The car id for my wife and is her decision. I simply wanted to sit in it to see if I fit comfortably, but they wouldn't let me. Luckily ... read more

NeverAgain's profile image
NeverAgain 
10 years ago

Don't waste your time Had a 2:30 pm so called "VIP" appointment to test drive a used Leaf. Got to the dealer and our sales person, the so called expert, told us sorry was in a meeting not ready for you then passed us off to an unsuspecting, unprepared sales man. After 20 mins was taken outside to see the car only to find out ironically it was just "sold". When we asked why we were not told in the previous 20 mins, we received attitude and were told by manager "I didn't know because I have been in a meeting. We can't hold it ... read more

scottfam's profile image
scottfam 
10 years ago

BAD Customer Service Called talked to a sells men Alex told him what we was looking for filled out application Alex was fixing to be leaving and said he would talk with his manger the next day to see if he got it. Called the next day Alex was off talked to another sells person. Called back the same day cause my husband wanted to talk to him when we called the lady said wasn't nobody there named that sent me to sells and guess what there was! He then told us we would need 15,000 down on the van we wanted and yes he said $15,0... read more

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Ksong 
10 years ago

Service dept Let me tell you how inappropriate and ignorant their service dept rep is. I had an appointment today around 2:30. So, my husband took my car to the dealer. Obviously, their alignment machine was broken, yet no one called us to notify. (So? We wasted about an hour of commute back and forth) I called around 4 pm to ask when it would be fixed to reschedule. Kyle Mack( service rep) answered my call and said he doesn't know. So I expressed my disappointment for not calling me to tell me that they can't work on my car... read more

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freckert457 
10 years ago

PURE TRICKERY Recently traded my 2012 sentra for 2015 altima,promised myself never would i buy from this dealership again, as to previous promblems i had with my 2012,and 2010 sentras ,being lied to previously about my 2010 being certified,which wasnt, , now my 2015 altima , when i purchased it said i wanted same warranty i had on my 2012 sentra, my policy on my 2012 cost me 1200,when i was given the price on my 2015 altima was told it would be 2400, now almost double, i moaned , he groaned nothing came of it, til i needed t... read more

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sputturao 
10 years ago

no customer Service Was looking for a new car and visited this delearship. I couldn't complete the deal because I didn't have one of the document they needed. The sales person didn't have courtesy to even offer other options what they have or any sign to earn business. Amidst of our conversation, a lady comes into the office where we were sitting and starts talking without introducing herself. As we walked out of the office, I wanted to express my dissatisfaction and that lady asks the sales guy to go talk to another set of ... read more

Frequently asked questions about Gwinnett Place Nissan

How is Gwinnett Place Nissan rated?

Gwinnett Place Nissan has a 4.3 star rating with 7,146 reviews. 

When is Gwinnett Place Nissan open?

Gwinnett Place Nissan is open now. It will close at 8:00 p.m.