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Hampton Inn Manhattan/Times Square South
- Other
- New York, NY
About this business
The newly updated Hampton Inn Manhattan Times Square South is located in the heart of Midtown Manhattan in Times Square, bordering the Theatre and Garment Districts. Located minutes away from New York City's major tourist attractions and corporations: Broadway, Rockefeller Center, Jacob Javits Convention Center, Macy's Herald Square, Empire State Building, Central Park, the Intrepid, Ernst and Young, New York Times Building, Hudson Yards, and Proctor and Gamble are all at our doorstep. Our updated guest rooms feature chic, m... read more
Location details
337 W 39th St, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Property is poorly run, sheets we got on our bed had hair, the elevator did not work, maids left their cart in front of our room for 2 days in a row, overall it was not a great stay, I would NOT recommend this hotel.
Nothing
When we arrived at the hotel, the room (with two double beds) wasn't available. The Indian guy who helped us told us they were going to give us a room with a king bed and would change us to a double the next day. That didn't happen, as he left notes, and the next day no one was aware of it. The elevators were out of service. One was controlled by an employee. I had to take the stairs down the 21 floors twice. I was restricted from going out because of the elevator situation.
Service of staff during breakfast was EXCELLENT
Out of 4 days elevators did not work 3 days. Did not receive housekeeping due to elevator issues on one day. Front desk individual uncaring. Dirty underwear and food carton in stairwell.
We loved the breakfast staff at this property. However, the cleanliness not great and the elevator was not functioning properly for 3 out of our 4 days. We were on the 25th floor and we waited one night 40 minutes for the elevator and missed out dinner reservations!
Both elevators appeared to be broken on and off the entire stay and was incredibly frustrating. The needs for it kept changing and there didn't appear to be any effort to actually fix it. Sometimes we needed to call, sometimes they were manning it with a maintenance staff member, sometimes it would skip our floor multiple times while waiting for it. If our schedule hadn't been as flexible we surely would've missed out on quite a few things - as it was we were adding close to a half hour of "commute" pretty much every time we... read more
I did book a 2 beds room and is confirmed by your side with records. However, hotel said only can give me one bed room and said they have received this instruction from your side, Expedia. And i was arranged to stay to another hotel nearby and have to pay extra USD 34 . It just shows Expedia and/ or the hotel didnt care what they have previously confirmed to its customer. In fact, this substited hotel doesn't worth us to pay extra USD 34 as cleanliless is bad and furnitures inside are old and worn and smelly carpets in my be... read more
Frequently asked questions about Hampton Inn Manhattan/Times Square South
How is Hampton Inn Manhattan/Times Square South rated?
Hampton Inn Manhattan/Times Square South has a 3.5 star rating with 4,358 reviews.
When is Hampton Inn Manhattan/Times Square South open?
Hampton Inn Manhattan/Times Square South is closed now. It will open tomorrow at 9:00 a.m.