Hampton Inn Manhattan/Times Square South

ROLANDO 

on Expedia

2 years ago

No había servicio de internet por 3 días. Cero limpieza de cuartos, no papel de baño. En general una experiencia muy desagradable 

Anonymous 

on Expedia

2 years ago

Wifi was down for 3 days. Oversold the hotel so we did not get the rooms we asked for. Strangers knocking on peoples door in middle of the night but they were more then willing to rectify the situation by putting us into a sister hotel. Staff are super friendly 

Christina 

on Expedia

2 years ago

The elevator was slow and failed us twice in a 4-day period. One of those fails, we walked 25 floors to our room. The breakfast area is horrible in the morning. There is not enough room to accommodate the number of people in the hotel. The food was good. Got it to take to the room. The room is just this...2 double beds and a chair. Do not expect to walk around in the room with 4 people there. Not happening. No room for luggage.....4 clothes hangers....no cabinet space to unpack at all. They do not change your sheets daily un... read more

Jesse 

on Expedia

2 years ago

We checked in on Monday. Our room was filthy it looks like it had a blood stain on the curtain. The TV did not work and we did not have hot water. Also one of the two elevators were broken. The staff was friendly I was supposed to say for four days but it was so bad I left after two and got another hotel down the road. I really do not recommend this a hotel it will be very disappointed 

Tony 

on Expedia

2 years ago

Good location. Check-in took quite a long time with only one person at the desk doing his best with a long line waiting to check in. Elevator took a very long time to come to our floor (appx 10mins) 

Khamatee 

on Expedia

2 years ago

Close to attractions but the elevators did not work on Christmas morning which was annoying. Had to walk down 17 flights of stairs with a child and we were late for breakfast. After being late the line for waffles was very long that we got through a few minutes after the time breakfast ends. The staff then told us we need to leave because time is up and that we should get here earlier. Left the breakfast we waited and hour for and had to walk up 17 flights of stairs and back down again to go out for the day. Terrible. 

Ruby 

on Expedia

2 years ago

Not at all a good experience. Elevator was broken so it took 15 to 20min to get to the lobby from 25th floor. Expedia doesn’t know exactly what’s going on in the hotel. I ask for connecting rooms for my kids. I even call the phone Expedia suggested to confirm the reservation and in the end nobody took responsibility for not having at least rooms in the same floors. My kids stay in different floors than us. It’s a disaster. All they mentioned was you did the reservation with a 3rd party. Terrible experience 

Mohit 

on Expedia

2 years ago

Horrible Experience. Out of 2 only 1 elevator was working on a very busy day and that too was broken in the evening. Guests had to walk up/down 20 floors. The breakfast area was too congested. Had to give the breakfast because the queue was 50 guests long. The staff was not aware of any possible solution.