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Harbor View Hotel
- Hotels
- Edgartown, MA
About this business
Location details
131 North Water, Edgartown, MA, 02539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Room hot air conditioning in the building we were in was being replaced. The room got to 86. The people at front desk just said it will be fixed in a couple days. Hotel wasn’t 25% occupied but they didn’t offer to put us in one of the other buildings where the AC was working. Piillows worn out!!
The condition of the hotel is questionable, the key fob to open the door took multiple times, staying in the back building isn't as charming. The hot water is very inconsistent.
Hotel in town water views I was disappointed. Very understaffed. The staff that was there was not friendly. They refinished the floor was n the lobby while we were there. Had we known would not have stayed there. When I mentioned this they did not even apologize. There was a lot of deferred maintainence needed. We went off season. However I cannot imagine paying high season pricing at this property.
Cold room Cold night temperature dropped to 60 degrees front desk said heater not working. That should not had happened there should be a backup plan for that. Not just let the customers stay in cold rooms overnight.
Not well maintained Pros: Beautiful view from the Light House Grill restaurant. Quiet environment. Room door does not lock. The guest next door accidently walked in. Good thing I was still clothed. Complained to the front desk but was still not fixed. The room was in a separate building. There is no clear sign to show directions.
Poor service follow up My son had a bloody nose around 4 in the afternoon. We put in two requests for a new bedspread. At 10pm we still had no luck getting it changed out for a clean one and my husband had to sleep in a bed covered in blood.
Hotel is falling apart - not what you expect when you pay $550/night
Hotel is tired and dirty Hotel was dirty in need of a refurbishment. It felt as though the communal areas were "back of house." Piles of dirty, worn carpets, damp smells. Clearly the hotel used to be something special, but it is not worth its current rating and the photo gallery certainly does not reflect the current condition. We had no hot water for 3 out of our 5 day stay.
One disappointment after another Checking in went well - the desk staff was excellent. Walking to our room, I thought we were being led through the "staff only" area. It was shockingly filthy and the floor was worn down to bare wood. This is the route we took each and every time we went to and from our room for 3 days. On our second day, we returned to the hotel to take showers and get ready for dinner. The housekeepers "forgot" to give us towels. This was at 5:30pm. I called and requested towels, so we could take our shower... read more
Frequently asked questions about Harbor View Hotel
How is Harbor View Hotel rated?
Harbor View Hotel has a 4.4 star rating with 2,546 reviews.
When is Harbor View Hotel open?
Harbor View Hotel is closed now. It will open at 9:00 a.m.