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Harbor View Hotel
- Hotels
- Edgartown, MA
About this business
Location details
131 North Water, Edgartown, MA, 02539, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor service follow up My son had a bloody nose around 4 in the afternoon. We put in two requests for a new bedspread. At 10pm we still had no luck getting it changed out for a clean one and my husband had to sleep in a bed covered in blood.
Hotel is falling apart - not what you expect when you pay $550/night
Hotel is tired and dirty Hotel was dirty in need of a refurbishment. It felt as though the communal areas were "back of house." Piles of dirty, worn carpets, damp smells. Clearly the hotel used to be something special, but it is not worth its current rating and the photo gallery certainly does not reflect the current condition. We had no hot water for 3 out of our 5 day stay.
One disappointment after another Checking in went well - the desk staff was excellent. Walking to our room, I thought we were being led through the "staff only" area. It was shockingly filthy and the floor was worn down to bare wood. This is the route we took each and every time we went to and from our room for 3 days. On our second day, we returned to the hotel to take showers and get ready for dinner. The housekeepers "forgot" to give us towels. This was at 5:30pm. I called and requested towels, so we could take our shower... read more
Difficult check in process Check in was not smooth. Front desk staff , although personable, mislead us by indicating they would work diligently to assure us an early check in as we were on property at 10:30 in the morning. They could not possibly have made any effort as our room was not even ready at 4 PM. When I checked with them at 2:30 PM they radioed the housekeeping staff and then told me it would be just a few minutes. By 4 PM our room was still not ready. They ended up upgrading us and giving us a different room. Whe... read more
I'm torn. The place is clearly mis-managed and disorganized. But everyone tried to solve the problem very much and the concierge was so extremely nice (thanks Darlene!). I'd come back, but regret all the disorganization and hours of waiting for our room.
Hotel is extremely worn down and not prepared. Pros: The view and location. Cons: Needs to be repaired. Location: Approx. 1/2 mile to town Unfortunately the hotel was extremely worn down. The linens were stained, the deck was splintered and in need of repair. The staff was excellent. The concierge was not prepared, did not have maps, etc
Nice place to visit but stay somewhere else. Well I booked a Cottage for our anniversary weekend. The pictures on the web looked great. When we arrived we were told that A MONTH ago there was a problem with the cottage we booked and the "upgraded" us to a room in the main lodge. NOT an upgrade!!! We were given an old room with small double beds instead of the one large King. If the damage happened a month before our arrival, we should have been notified of it and been given the chance to cancel the reservation. I am sadly di... read more
Disappointed Arrived Friday cleaners made up room on Sunday this happened after I called to complain Found staff not accommodating on Saturday got to dining room at 10.34 refused breakfast told it ended at 10.30 Went to bar after dinner at 10 25 bar man told us he was closed we pointed out bar was supposed to stay open to 11pm he said he could close when he pleased .
Frequently asked questions about Harbor View Hotel
How is Harbor View Hotel rated?
Harbor View Hotel has a 4.4 star rating with 2,607 reviews.
When is Harbor View Hotel open?
Harbor View Hotel is closed now. It will open tomorrow at 9:00 a.m.