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HearUSA

4.8
  • Audiologist
  • Palm Beach Gardens, FL

About this business

HealthcareAudiologist

Location details

11400 Jog Rd, Palm Beach Gardens, FL, 33418, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Tue8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Wed9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Thu8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Fri8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
SatClosed
SunClosed
4.868,095 reviews
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Nancy Benz-Graham's profile image
Nancy Benz-Graham 
3 years ago

Sold my husband the crap hearing aids. Billed insurance over $8000. We returned them because they were horrible. They returned our money but have not returned money to insurance company. Can’t get good ones until they return the insurance money. Numerous requests and no response to us or our insurance. Next step is to report them. 

Bill Butler's profile image
Bill Butler 
3 years ago

just plain junk and poor customer service I have had hearing aids for years and these are the worst Never again will I or should anyone needing hearing aids do business with this company 

Ron Schoenberg's profile image
Ron Schoenberg 
3 years ago

The Signia amplifier is defective around 400 to 600 Hz. Ruins piano sounds. 

Caity Nicole Parsons's profile image
Caity Nicole Parsons 
3 years ago

While the people at the Westerville Ohio location are great, they are the only place that takes my insurance close to me and that’s still an hour snd 15 min drive. So when I get to my appointment to find out some how they took me off the schedule and booked someone else in my place. No explanation besides their internet has been spotty. She remembers talking to me and scheduling me but can’t tell me why this happened. Now sitting there for an hour to possibly be seen just to have to reschedule. So 2 and a half hours of drivi... read more

Jill Seif's profile image
Jill Seif 
3 years ago

Jan. 3, I had ear mold fitting done for new ear molds and scheduled to get new hearing aids…. It’s been 5 Weeks and still have not gotten them yet!! This is unacceptable!! Kenmoor Location in Grand Rapids, MI. Good luck in getting someone to answer the phone 

Jeanette Eustache's profile image
Jeanette Eustache 
3 years ago

I paid $3,200 for a set of hearing aids.. They did not work. I was told I could turn them in for a different pair. I turned them in to Dr Whitten. He fitted me for a new pair. After several weeks of not hearing from him, I called his office. He claimed I never turned them in. He somehow lost them and would not admit it so I am out $3,200. Never go to Dr. Christopher Whitten. 

Nancy Morales's profile image
Nancy Morales 
3 years ago

Kaiser Permanente Thrive, shame on Kaiser , been a member for 62 years and this is how you treat patients (customers) I wonder what Medicare would think of this. I was actually told I could get my husband a video appointment and he could show the audiologist his hearing report from the provider who does the hear test since HearUSA doesn’t have an audiologist at there Bakersfield location, computer screen, then they would send me a kit to make a mold of the inside of my husbands ear.. (really you want me to stick something in... read more

Lynn K Rourke's profile image
Lynn K Rourke 
3 years ago

Five and a half years into owning my $5000 hearing aids (which I assumed would last a lifetime with care and periodic adjustments), I was told today that they only keep the technology to adjust their hearing aids for five years. So, I’m stuck with useless hearing aids that cost me $1000 for each year I was able to use them. The girl admitted that it’s an unfair policy and that other customers are also upset. Buyer beware!!!!! 

Maggie Roman's profile image
Maggie Roman 
3 years ago

I don’t recommend to people ……Tengo que regresar para que me los cambien porque se me caen y no escucho 

Frequently asked questions about HearUSA

How is HearUSA rated?

HearUSA has a 4.8 star rating with 68,095 reviews. 

When is HearUSA open?

HearUSA is closed now. It will open on Monday at 8:30 a.m.