This profile has been claimed by the business owner or representative.
HearUSA
- Audiologist
- Palm Beach Gardens, FL
About this business
Location details
11400 Jog Rd, Palm Beach Gardens, FL, 33418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told that the new German technology was not available in the "flesh" color, only in the blue and red. I found that was not true, paid the the red and blue. Now if I want the flesh toned ones, I have to pay $3000. Considering that I worked with Hear.Com in good faith, I think this is VERY deceptive.
The audiologist didn’t listen to me and seemed uninterested in helping me.
This is the worst customer service company I have ever dealt with. I highly recommend you be deaf rather than deal with them. Particularly Zephyrhills Fl. You will NEVER BE ABLE TO REACH THEM OR HAVE CALLS,RETURNED.
Business response:
Thank you for providing your feedback and informing us on this issue, Roslyn Strickland. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue. Regards, HUSA
RecommendedThey try to guide you through every step of the process of getting hearing aids and try to make sure you understand what is involved.
Business response:
Hi, Ana Maria. We are thrilled to learn that you had a positive experience with us!
Because very expensive solutions not effort able
Business response:
We appreciate your feedback, Mohammed. If you would like to discuss your experience further, don't hesitate to reach out to us at 855-501-1862. We would love the opportunity to resolve any issues.
RecommendedTook their time snd answered all questions
Today was not so great. The technician did not seem interested anything but getting my hearing test done and me out. Gave me a piece of paper showing that my hearing has not changed much. Like maybe I know how to read the form. When I first started going to hear USA everyone was great helpful and informative. But this last year or so not so much. May look for a new place next year
Recommendedknowledgable didn't waste time Just try them for yourself.
The service today bad ,got seen in the waiting area,did not get time to talk tothe tech.was told was workingwith IT so had to rush back.
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.8 star rating with 68,095 reviews.
When is HearUSA open?
HearUSA is closed now. It will open on Monday at 8:30 a.m.