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HearUSA
- Audiologist
- Palm Beach Gardens, FL
About this business
Location details
11400 Jog Rd, Palm Beach Gardens, FL, 33418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedAbsolutely the most personal, kind, & caring hearing service provider that you can choose. Your needs are met by an experienced clinician who listens to your concerns, answers all your questions, and will be assistance to meet your continuing hearing needs. HearUSA, Wheeling, WV has it all. Don’t miss out on the BEST hearing assistance!!
It is very nicely being worked with HearUSA
I guess they only can deal with folks with slight hearing loss. I sat for 30 minutes waiting for my fifth appointment to be told they don't have my hearing aids ready. wasting my time :(
Business response:
Thank you for providing your feedback and informing us on this issue, Manny. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. We will be in contact to help resolve this issue. Regards, HearUSA
Very rude salesperson named Silvia Alvarez. She does not belong working as a Hear USA representative. She is very aggressive and will demand you buy what she is selling. Will get angry and ask you to leave if you don’t agree with her. Horrible experience go to a different store. Surprised someone with no people skills represents this company.
Business response:
Thank you for providing your feedback and informing us on this issue, Jaime. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Rest assured we are addressing this issue with our staff. Someone will be in contact with you to rectify this issue. Regards, HearUSA
It was a horrible experience. I have been wearing hearing aids for almost 10 years. Had many tests, this one took about 3 minutes. Then the guy was rude and told me I should buy the most expensive ones he has. Told me I was in danger because my hearing is so bad, my left ear had a lot of wax. He didn’t even consider that. When I took my last test in 2019 the left ear had a lot of wax and that tester wouldn’t even give the test untill I went to s doctor and had it flushed. The whole appointment took 22minutes and some of that... read more
Business response:
Hi, Mark. We are sorry to hear that we didn’t meet your expectation. We strive to have provide quality service each and every time at HearUSA and welcome the opportunity to improve your experience. Rest assured we will be addressing this issue and will be in contact with you.
the attitude of the ppl at the facility
Business response:
Thank you for providing your feedback and informing us on this issue, Ronda. We set high standards for how we interact with our customers and are truly sorry to hear that your experience was disappointing. Please reach out to us by calling (855) 501-1862 and we'll be happy to help solve the issue. Regards, HUSA Roll-Up
Overpriced, Poor administration, No answers
getting all their information right. i was there over a month ago and i still dont have my hearing aids. Still waiting!
they flip off my ear too easily. Afraid to wear them out as I do no have the replacement cost. one of them won't even connect anymore. lot of money spent. Got a inexpensive pair, doesn't have as good sound quality. but at least they work and don't pop out of my ear. And have insurance for full repacement.
Frequently asked questions about HearUSA
How is HearUSA rated?
HearUSA has a 4.8 star rating with 68,095 reviews.
When is HearUSA open?
HearUSA is closed now. It will open on Monday at 8:30 a.m.