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HGreg.com Orlando
- Car Dealers
- Orlando, FL
About this business
Location details
2510 Jetport Dr, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
"We were extremely disappointed in the company's decision..." We were extremely disappointed in the company's decision to not offer to sell us a vehicle because we were from out of state and required a transport to pick up the vehicle. They stated it is their policy to not sell vehicles to out of state customers unless they can come in personally and pick up the vehicle. We offered to waive their warranty period and even sign a hold-harmless agreement in order to get the deal done. All were refused. It makes you wonder if th... read more
"Be aware of buying a ca from this dealer " Bought my 2015 Mercedes E350 from them , after 6 months of my purchase went to do a service at a Mercedes dealer And they found out a broken passenger side cv axle , it was like that went I bought the car from them , salesman told me that they do a multi inspection to the cars . Lies!!! Now I have to make the repairs .
"After two days of trying to get a quote and make..." After two days of trying to get a quote and make arrangements to buy a 2018 GMC Sierra I was contacted by the internet sales manager. When I told him we never received anything on the vehicle, within an hour I got a quote from the CSR (Fransisco) right away. I spoke to him on the phone and asked him to confirm the availability of the vehicle and we he finally called back, he said the vehicle was being driven by an employee who had wrecked it and it was no longer available... read more
"If I could leave a no stars, I would. DO NOT BUY FROM..." If I could leave a no stars, I would. DO NOT BUY FROM THIS PLACE. The whole car shopping experience was great with Kyle but everything went downhill from there. Kashif is the most dishonest finance manager and believes that he knows everything that you need without giving you choices. Added on a bunch of unnecessary items to my loan without asking, just telling. I re-signed my contract THREE times. Then the tag issue. They went on to call only my grandmother (the pri... read more
Business response:
Nicolette, we are so sorry to hear you are having a negative experience with us, and want to resolve all of your concerns. Please email me at mateo@hgreg.com with your best contact information and a detailed description of your concerns and I will reach out to proper management in order to find a resolution. Thank you.
"Brought a car on 5/10/2020 on 6/19/2020 it left me on the..." Brought a car on 5/10/2020 on 6/19/2020 it left me on the side of the road I've driven less than 2000 miles
"GO ELSEWHERE! DON'T WASTE YOUR TIME AND CREDIT!" I'm offering one star only because it requires one to write a review, but if it were up to me, I wouldn't have included a star at all. My family is transitioning from FL to AR. We planned to purchase a family vehicle before we made the move. I moved in advance of my family to begin work, so we chose a vehicle, confirmed it was still in stock, and we scheduled a test drive. I flew in from Arkansas, DURING THE COVID-19 PANDEMIC, to Orlando. We test drove the vehicle and liked i... read more
Business response:
Hi Josh, we spoke with the necessary departments to investigate this issue, and apologize for all the miscommunication that occurred. Through our understanding, Francisco was assisting you with vehicles not located in the Orlando location, which caused to arise some issues with credit inquiries. During that time, Francisco requested you to search for more vehicles in the Orlando location to eliminate credit inquiries concerns. If you require further assistance in finding a vehicle, we will be able to continue your search to ... read more
"Multi-layered customer ripoff" For full disclosure, I haven't dealt with a used car salesperson since maybe 1995 so what appeared shocking to me could be what most would consider 'normal'. First impression: place look filthy inside and out in almost every way imaginable. Customer parking was crowded and I feared for my car's integrity because parking spaces were so narrow. Inside, it looked like a crowded bar. I had an appointment for test-driving 2 cars but, since I had test driven the exact same brand and model at another... read more
"I filled out a finance application over a week ago and..." I filled out a finance application over a week ago and still no call back I am not happy terrible service I will not ever recommend to anyone to shop at hgreg
Business response:
Paul, we apologize for the negative experience you encountered with us. Please email me at mateo@hgreg.com with your best contact information so I may of assistance with helping you get a call back. Thank you.
"Absolutely horrible service. If you want to save yourself..." Absolutely horrible service. If you want to save yourself from getting scammed please stay away and you’ll be able to walk away with your dignity as well. The out of state manager Ulises becomes aggravated and rude if you don’t submit a credit application within a few minutes of talking to him.
Business response:
Hello, we would like to investigate your incident. We apologize for the negative experience you encountered with us, and want to make things right. If you are in the market for a new vehicle please email me at mateo@hgreg.com and I will be of assistance. Thank you.
Frequently asked questions about HGreg.com Orlando
How is HGreg.com Orlando rated?
HGreg.com Orlando has a 4.6 star rating with 16,324 reviews.
When is HGreg.com Orlando open?
HGreg.com Orlando is open now. It will close at 9:00 p.m.