HGreg.com Orlando

almatar 

on DealerRater

6 years ago

"very bad " Services are very bad and delay in ending procedures and lost money because of their bad treatment and There is no follow-up of them and also when they finish the papers they ignore the contacts 

Hannah C. 

on DealerRater

6 years ago

"Waste of Time" Prices advertised below KBB, but when you tack on the nearly $1300 dealer fee it's at or above KBB. Spent 4 hours purchasing a car. Salesperson was great. However, the rest of the company dropped the ball. Kept being passed around, and each department didn't seem to communicate with each other. Drove a mile off the lot and the check engine light turned on. Turned around, but they said there was nothing they could do that day since the service department was closed. Suggested I take it home and bring it back t... read more

Wasted Days! 

on DealerRater

6 years ago

"Buyer Beware and verify prior to Purchase / Signing!" Salesman and management were very pleasant talking to but overall customer service failed and seemed not to care one way or the other. Very Loud obnoxious music (to us the customers) / Poor Customer Service! Being an ex certified Mechanic for over 25 years, I told them what I believed was wrong with the car and they nicely replace the 2 rear tires! Miscommunication or what? Did not call me, but I called in the evening and salesman said YES! it was fixed! Drove back for a... read more

Jack123 

on DealerRater

6 years ago

"dont use them" This is why car places have a bad reputation...all rolled up in one experience. You are unimportant... would suggest anyone use them... Go else where 

Britni1935 

on DealerRater

6 years ago

"Scammers who don't return checks to your bank" My husband and I looked online and picked out a vehicle. We had been pre approved through our bank and had everything ready to go, they already got their check. When we showed up and test drove it, there was no a/c. There was also rust on the under carriage and also inside the vehicle. Obviously we were no longer interested since I'm not paying 20k for a lemon. Now they are refusing to send the voided check back to our bank. The manager just puts you in hold then the line is di... read more

Hurstdave2 

on DealerRater

6 years ago

"Thieves" Wow what a terrible dealership! From the moment you walk in all they do is push this “great” way of doing business with no commission and upfront pricing but they never really listen to you and what you want. Plus plan on being there the whole day even though they really weren’t that busy (lots of people just standing around) and then you get to the financing! 16 times they ran my credit! 3 of those times were the same bank! And then it took over a month to pay off my vehicles. Oh and they tacked on some luxcare tr... read more

LAshley1206 

on DealerRater

6 years ago

"Do Not Trust" I did a lot of research online about the car I wanted and ended up at HGregg in Orlando by MCO because they had two out of the three that I wanted. I made an appointment online and made sure that both options were still available. I thought this would help speed the process up, but it seems that the reservation system is just a front to make you feel important. It didn't matter if you had one or not and they did not have on file the two cars I requested to drive. Once I was given an agent I had to start fresh ... read more

cdwatsonii 

on DealerRater

6 years ago

"Lessons Learned - Don't Trust this Dealership" Extremely Dissappointed. They are not trustworthy and view their customers as been too stupid not to know the games they play. They stated car included floor mats and no floor mats once car was delivered. Seatbelt was broken as well. 

Dfun 

on DealerRater

6 years ago

"Don’t trust this dealership " I purchased a used 09 c63 and it has problems this dealership want fix. Was there for 9:00am appointment on a Saturday and did not get out of the dealership until after 2:00 pm. They only fixed part of one problem that was on my list. Told me they had to order parts just to get out of fixing the problem. At this point I want recommend HGreg to no one. They lie bad and will take their customers as been too stupid not to know the games they play. I should start a petition for public awareness of ... read more