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High Priority Plumbing and Services, Inc. - Acworth, GA
- Plumbing
- Acworth, GA
About this business
Location details
317 Northpoint Parkway, Acworth, GA, 30102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had Devin Hufstetler come out for our tankless hot water heater and he was excellent. He informed us exactly what was wrong and really helped us. I highly recommend his service!
Evan, the technician that came to our home was professional, polite, very thorough and did a great job. He had to order a part and made two trips - each time he worked quickly and explained what was needed. It's our first time using the service and we are so pleasantly surprised. We highly recommend.
I had a plumbing issue at my house and had to call American Home Shield. Originally they dispatched bestway to me, but based on issues I had with my Columbus home I opted not to have bestway come to my home. I am so glad that I asked for another vendor because I receive High Priority Plumbing (HPP). I've encountered HPP in Columbus as well and always had wonderful experiences. Today was no different. From the very beginning Jennifer at the office kept me informed and offered excellent customer service. The technician, Jeff, ... read more
Business response:
Thanks so much for the kind words and 5 star rating! We're happy to hear you had a pleasant experience with our team. Thank you for using High Priority!
They contacted me early Trey was here he was sharp and very professional He diagnosed the problem and was in and out!!! I highly recommend this company ..... Thanks So Much.
Business response:
Thanks so much for choosing High Priority and taking time to rate us 5 stars on Yelp! We're so glad Trey was able to assist with your plumbing needs in a timely and professional manner!
Great experience with HIGH PRIORITY PLUMBING & SERVICES INC today. The fix was fast and the gentleman who serviced my sink was friendly and professional. All around amazing service, I was completely satisfied! I will be using them in the future.
Business response:
Shauna-Kaye, thank you for taking time to rate us 5 stars on Yelp! We're so glad you had a great experience with our team, and we're happy to have assisted with your plumbing needs!
I've been dealing with a plumbing issues for over a year. We finally made the move to figure out the issues and received many many quotes from various companies. High Priority Plumbing was extremely easy to work with and did amazing work. They found the source of the problem and worked together as a team to devise a solution. My plumbing has been working excellent ever since. I highly recommend them for any plumbing service needed.
Business response:
Sean, thanks for taking time to leave us a review on Yelp. We're so glad our team could help with your plumbing needs. Thank you for choosing High Priority!
Update as of 4-Jun-2019 Paulette and Caitlyn at HP both reached out to me today and confirmed that my email had been caught up in their archives. I've bumped up this review from a 1 star to 3 stars based on their customer service with a follow up on the issue. Caitlyn reviewed the service call and diagnosis, along side my response and has opened up a communication line with the technician to understand how he missed the root cause. Original Review: Unfortunately I had a bad experience with High Priority Plumbing. Old Rep... read more
Business response:
We appreciate your feedback and sincerely apologize you did not receive a response to your initial email. Our Dispatch Manager responded to your email this afternoon and the issue has been escalated to our General Manager. Someone from our management team will call you before the end of the business day today.
My experience with High Priority Plumbing and Services was nothing short of wonderful. From the moment that they showed up to assess the function of my water heater, to the thoroughness of the installation the next day, as well as my communications with their office, it was nothing but seamless and professional. They were chosen by American Home Shield which is my home warranty provider. Ok, this being said, I would like to address most of the negative reviews. If your water heater is shot, it can almost promise you that... read more
Business response:
William, thank you so much for you wonderful review! We're so glad our team was able to address your plumbing needs, and we appreciate you taking the time to write this and express your feedback about plumbing, home warranties, etc. We thank you for choosing High Priority. :)
I will start with I was referred to High Priority Plumbing through a home warranty AHS. Typically I absolutely dread having to call a plumber but decided to roll the dice and see what happens. I've tried so many of them through AHS all being horrible. I read the reviews on here and did not expect much difference. You can imagine my surprise when I had a great experience multiple times! Cj was such a refreshing surprise. He showed up at the beginning of the Window of time scheduled. Something that never happens for me with ... read more
Business response:
Autumn, thank you so much for taking time to leave us such an amazing review. We're so glad you trusted us to take care of your plumbing needs. We're happy to hear that CJ took good care of you and your tenants. We hope you will continue to use High Priority.
Frequently asked questions about High Priority Plumbing and Services, Inc. - Acworth, GA
How is High Priority Plumbing and Services, Inc. - Acworth, GA rated?
High Priority Plumbing and Services, Inc. - Acworth, GA has a 3.1 star rating with 154 reviews.
When is High Priority Plumbing and Services, Inc. - Acworth, GA open?
High Priority Plumbing and Services, Inc. - Acworth, GA is closed now. It will open tomorrow at 9:00 a.m.