High Priority Plumbing and Services, Inc. - Acworth, GA

Nick C. 

on Yelp

10 years ago

Like a lot of other people, I was referred to High Priority as part of American Home Shield. I had read my entire contract in advance and had a pretty good idea of what was covered and what wasn't, however it was my first time using any such Warranty. Scheduling was a breeze, and much to my surprise Cory called and arrived in the first half hour of my appointment window... that just doesn't happen in Atlanta. He was very helpful in helping me navigate the ins and outs of the Warranty, and was able to get the repair approv... read more

Mialeeka W. 

on Yelp

10 years ago

My faucet hasn't worked in years. I was certain it would have to be replaced, which would suck since I'd have to replace the working and non-working for them to match. High Priority Plumbing went literally around the world to find the part I needed for repair and my faucet works better than it did when it was new. They also fixed my pot filler...Another item I was sure would need to be replaced. My technician was Cory. He was very professional and provided excellent customer service through out the process. I highly recommen... read more

D L. 

on Yelp

10 years ago

We had a broken sewage ejection pump in our basement that High Priority came to replace. The plumber who came to the house was friendly, knowledgeable and very conscientious. Anytime I've ever called, I've had nothing but friendly service on the phone. We were even given actual High Priority service to get the plumber out to the house on the day that I called. I would definitely use their services again. 

Peter A. 

on Yelp

11 years ago

Thus far I have had nothing but pleasant experiences with this company...which is a lot more than I can say about the other company my home warranty company sent out to my house. I have used High Priority through my home warranty multiple times now and they have always called me on time, have always been honest, have always worked with me to fix the issue within my coverage, and have always actually fixed the issue. That is way more than I can say about the other plumbing contractors I have dealt with in Atlanta thus far. 

Bryan B. 

on Yelp

11 years ago

I had an electric water heater issue and I do have a home warranty. my warranty company contracted High Priority to diagnose and make repairs. Shortly after submitting a claim with the warranty company I received a very courteous phone call from High Priority and the person worked with me and my schedule. I received a service visit on time with a courtesy call from the technician. he was very professional and had all the necessary parts to complete the repair on my Hot Water Heater. Absolutely No Complaints ! Thank you Wel... read more

Lorraine H. 

on Yelp

11 years ago

i have used high priority plumbing a number of times for small items and for a major plumbing remodel. i have found them professional in all ways and have experienced nothing but quality workmanship and service. 

Terresa D. 

on Yelp

11 years ago

High Priority was sent by our home warranty company - AHS. Eric was knowledgable and very kind, taking the time to explain things to me and show me what was going wrong, how he was going to fix it, and steps I could take to troubleshoot in the future. He could have replaced my disposal on the spot with one that was less powerful, but instead suggested that I wait a couple of days for him to get one with the same HP as my current, knowing that there would be a BIG difference. Would definitely recommend Eric at High Priorit... read more

Allen W. 

on Yelp

11 years ago

Went through them for help with a toilet issue. Eric came out and spoke to be me like a real person and not some blank check. Worked out everything with my home warranty. Even gave me some good advise on the water damage in the bathroom. Will be calling them again. 

Martin R. 

on Yelp

11 years ago

From start to finish HPP was awesome. They came right out the next day and changed to waterline into my home. The leak had been going on for sometime and caused our water bill to increase by $2000.00! Since the repair we have had no issues (knock on wood) and our bill is back in-line. Thanks HPP.