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High Priority Plumbing and Services, Inc. - Acworth, GA

4.2
  • Plumbing
  • Acworth, GA

About this business

ContractorsPlumbing

Location details

317 Northpoint Parkway, Acworth, GA, 30102, United States

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4.2434 reviews
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Deia S.'s profile image
Deia S. 
rating
5 years ago

Great service from this company! We've had multiple leak issues in the last few months and they've been timely and thorough. Dylan took great care in the service he provided. 

Business response:

Thank you, Deia, for taking time to rate us on Yelp! We're so glad Dylan was able to address your plumbing needs. Thanks for using High Priority! 

LaWanda N.'s profile image
LaWanda N. 
rating
5 years ago

I had a plumbing issue at my house and had to call American Home Shield. Originally they dispatched bestway to me, but based on issues I had with my Columbus home I opted not to have bestway come to my home. I am so glad that I asked for another vendor because I receive High Priority Plumbing (HPP). I've encountered HPP in Columbus as well and always had wonderful experiences. Today was no different. From the very beginning Jennifer at the office kept me informed and offered excellent customer service. The technician, Jeff, ... read more

Business response:

Thanks so much for the kind words and 5 star rating! We're happy to hear you had a pleasant experience with our team. Thank you for using High Priority! 

Hoff A.'s profile image
Hoff A. 
rating
5 years ago

They contacted me early Trey was here he was sharp and very professional He diagnosed the problem and was in and out!!! I highly recommend this company ..... Thanks So Much. 

Business response:

Thanks so much for choosing High Priority and taking time to rate us 5 stars on Yelp! We're so glad Trey was able to assist with your plumbing needs in a timely and professional manner! 

Shauna-Kaye D.'s profile image
Shauna-Kaye D. 
rating
5 years ago

Great experience with HIGH PRIORITY PLUMBING & SERVICES INC today. The fix was fast and the gentleman who serviced my sink was friendly and professional. All around amazing service, I was completely satisfied! I will be using them in the future. 

Business response:

Shauna-Kaye, thank you for taking time to rate us 5 stars on Yelp! We're so glad you had a great experience with our team, and we're happy to have assisted with your plumbing needs! 

Sean A.'s profile image
Sean A. 
rating
6 years ago

I've been dealing with a plumbing issues for over a year. We finally made the move to figure out the issues and received many many quotes from various companies. High Priority Plumbing was extremely easy to work with and did amazing work. They found the source of the problem and worked together as a team to devise a solution. My plumbing has been working excellent ever since. I highly recommend them for any plumbing service needed. 

Business response:

Sean, thanks for taking time to leave us a review on Yelp. We're so glad our team could help with your plumbing needs. Thank you for choosing High Priority! 

LaTrecia B.'s profile image
LaTrecia B. 
rating
6 years ago

Where do I begin. Water Heater went out and had several estimates along with poor customer service. Researched some more and came across High Priority. I cannot remember the young lady who answered the phone, I believe her name was Paulette. However speaking with her was the first indication that I choose the right place. Her customer service was phenomenal, something unfortunately that tends to lack at such establishments. My husband told her the problem and within an hour she had someone out to the house right away. That'... read more

Business response:

LaTrecia, thank you so much for the kind words about our HPP team. We're so glad you chose us to assist you with your plumbing needs, and we hope you'll use us again. Thank you for taking time to leave us a wonderful, five-star review on Yelp! 

Jason M.'s profile image
Jason M. 
rating
7 years ago

Update as of 4-Jun-2019 Paulette and Caitlyn at HP both reached out to me today and confirmed that my email had been caught up in their archives. I've bumped up this review from a 1 star to 3 stars based on their customer service with a follow up on the issue. Caitlyn reviewed the service call and diagnosis, along side my response and has opened up a communication line with the technician to understand how he missed the root cause. Original Review: Unfortunately I had a bad experience with High Priority Plumbing. Old Rep... read more

Business response:

We appreciate your feedback and sincerely apologize you did not receive a response to your initial email. Our Dispatch Manager responded to your email this afternoon and the issue has been escalated to our General Manager. Someone from our management team will call you before the end of the business day today. 

Rob D.'s profile image
Rob D. 
rating
7 years ago

recently moved from a condo in Downtown to a single-family home in East Atlanta. discovered that we had brown water coming from our hot water faucets, so we reached out to our home warranty providers, who suggested that we use High Priority Plumbing to inspect and possibly replace our hot water heater. HPP did an excellent job from start to finish and made us aware of any outstanding issues with our old water heater and provided great information about replacement options. communication with them was fantastic and we'd defin... read more

Business response:

Thank you so much for your kind review, Rob! We're happy to hear that we were able to address your plumbing needs and take care of the issue. Thank you for choosing High Priority. 

Rikki L.'s profile image
Rikki L. 
rating
7 years ago

AWESOME CUSTOMER SERVICE!! Darren's level of knowledge was very refreshing!! I had some trouble with my water heater and he fixed all my worries, right away... He also educated me about some potential causes for my pilot not working properly. I was more than pleased with the work done and will definitely be referring others their way!! Thank you!! 

Business response:

Rikki, thank you so much for taking time to rate us on Yelp. We're so glad Darren was able to address your plumbing needs. Thank you for choosing and recommending High Priority. 

Frequently asked questions about High Priority Plumbing and Services, Inc. - Acworth, GA

How is High Priority Plumbing and Services, Inc. - Acworth, GA rated?

High Priority Plumbing and Services, Inc. - Acworth, GA has a 4.2 star rating with 434 reviews. 

When is High Priority Plumbing and Services, Inc. - Acworth, GA open?

High Priority Plumbing and Services, Inc. - Acworth, GA is open now. It is open 24/7.