High Priority Plumbing and Services, Inc. - Acworth, GA

Allison H. 

on Yelp

11 years ago

My hot water heater was not working. I had four children in my home, including my brand new baby, and my senior citizen mother was also staying with us to help with my baby. AHS had sent another plumbing company, who blamed me for my hot water heater malfunctioning as if I had the free time to purposefully damage a $10 part so I could pay $75 for it to be repaired. I complained to AHS who then sent High Priority out for a second opinion. Once Darin with High Priority got there, the problem was fixed in 15 minutes in a fri... read more

Gary T. 

on Yelp

12 years ago

Originally my problem seemed to get lost when the company had some turnover in the parts / customer service department. Once I was able to connect with Paulette Simpson and explain what was happening, or not happening, High Priority actually made me a priority. Corey came out personally and resolved the problem. All companies occasionally have breakdowns in service, but the good ones address them and make it right with the customer. High Priority did that with me. 

Ryan K. 

on Yelp

13 years ago

I had a minor problem, nothing urgent, but they were here within the second business day. Very friendly and professional, explained the problem, showed me the bad parts. Now everything works great. 

Alan K. 

on Yelp

14 years ago

We had a horrible plumbing issue on Friday morning. Toilets and bathtubs completely stopped up in our very old house. Emergency! One plumber got to us by 12:30pm and had 2nd one there by 3. Worked til 11pm to find stoppage and ended up having to take out major old corroded pipes. Came back early Sat am and finished the job spanning 3 floors of house. Smart, polite, creative and thorough. Did a great job and cleaned up nicely afterward. What a find!! 

Jerrod S. 

on Yelp

14 years ago

The service technician came when he said he would, called before like he said he would too. He was very professional and the job was fixed in a very timely manner. I would use him again, very pleased! 

A W. 

on Yelp

2 weeks ago

This plumbing company will screw you over so you get denied by the home warranty. Then, they send you an estimate for thousands of dollars to do the job at your expense. Scammers to say the least. 

Vincia S. 

on Yelp

3 weeks ago

Called these jokers out to give me an estimate on work THEY will perform! They're telling my son he has to sign a liability waiver!!! The HECT you say? You want to bust up stuff in my house, cause a bigger problem than you found and then I'm left to foot the cost? Did you see stupid when you drove down my driveway? NO, you will NOT be doing work on my house! 

Porsche E. 

on Yelp

3 months ago

I wish I could give zero stars. Plumber was sent out to fix two toilets. Did not fix either toilet properly. One toilet is still not flushing properly. Claims the other toilet has a foreign object in it because he couldn't get his auger through, however I was able to get my auger through, the toilet just didn't clear. Warranty company denied claim. I called to ask technician to remove the words "foreign object" as there is no evidence of what exactly is blocking the toilet. Very simple fix. He refused. Got $100 for 10 minute... read more

Linda G. 

on Yelp

5 months ago

AHS sent these people out for a simple toilet repair-- they caused thousands of dollars worth of damages to my home--nightmare. Absolutely disgraceful- stay away from this company!!!!