High Priority Plumbing and Services, Inc. - Acworth, GA

Latonya G. 

on Yelp

9 years ago

I was assigned to High Priority by my Home Warranty company (AHS). They scheduled me extremely quickly and sent out a very personable technician to work on three running toilets and a dripping bathroom faucet. I can't think of that technicians name to save my life, but he was friendly. He "fixed" the toilets, even replaced a bad handle as well. He changed out something in the sink to "stop" the leak, I signed my papers, paid my warranty fee and he left. Well bad news...... The drip in my sink was now a full fledge run and... read more

LaTrice F. 

on Yelp

9 years ago

Was referred to them by our warranty AHS, Donnie was our technician, he was on time, great, and knew his stuff. He made sure all was working before he left. If I have any issues I would request him by name! 

Monica H. 

on Yelp

9 years ago

It's clear that this company is serious about it's customer service. After my first review I was contacted the very next day with an inquiry about what my concern was and a solution for how they would try to make it right. They stayed true to their word, a supervisor came to look into the matter and apologized to me for the inconvenience. I need to pause briefly, as I want to be sure to let you know that the people are always very courteous. He fixed the concern in a matter of minutes. Yeah HPPS!! 

Carissa Y. 

on Yelp

9 years ago

I had 3 wires chewed on my hot water heater, probably by rats. I had 2 other companies come out and tell me I needed a new hot water heater for 1300 total. They said they couldn't fix the wires or the parts. I found a few other companies who could fix the parts the wires were attached to for 450 but most of them require you to wait on parts. Then I got Joe, sent out from High Priority Plumbing. Haley agreed to send him free of charge and was very helpful on the phone; she reassured me they could repair it with the pics I sen... read more

Leigh G. 

on Yelp

10 years ago

Michael Waters was fantastic. He was very professional and detailed at the jobs that I had for him to perform (3 toilets and a tub sprayer head). He actually found a problem that another plumber did not find. I will use him from now on for all of our plumbing needs. 

Patricia A. 

on Yelp

10 years ago

I recently had a water line replaced by this company. The plumber was Danen Denard who along with his workers were on time and did an excellent job including clean up. I was very please with the results and the way the pipes were installed. I will definitely recommend them to my neighbors 

Julie D. 

on Yelp

10 years ago

The next day after leaving the previous review I received a phone call from Corey and explained my situation to him with the previous technician, he apologized and within hours Darrell was at my house on a Sunday. He worked diligently to fix my issue. He had to come back the next day with a different truck and tools. The next day he brought Michael with him. The two of them worked most of the day and were able to fix our plumbing problem. Michael and Darrell went above and beyond to fix my plumbing problem and I will be... read more

Rob B. 

on Yelp

10 years ago

I generally have had horrible experiences from plumbers in Atlanta. I notice that High Priority does not have great reviews on here, but mine will be a good one. My water heater went out, and I tried to have it repaired via American Home Shield. The company they connected me to, A-Total Plumbing, was horrible and wanted me to have all kinds of work done on my attic, where the heater is located, before they would touch it. I connected with High Priority for an issue with my disposal unit (yes, they went out around the ... read more

Cindy H. 

on Yelp

10 years ago

This is the second time that I used High Priority Plumbing Service due to my home warranty with AHS. I had dealt with another company that AHS had sent out before but wasn't satisfied after a few incidents with them. I requested that they send out another company, that's when Eric came out and corrected the problem. I recently needed work done in my bathroom that caused a leaking problem. I realized that Eric had been to my home a year before, and corrected the problem. I was very pleased with the work he had done and advi... read more