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HL-L2390DW
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Purchased and set up and connected to wifi- VERY TEDIOUS, no WPS option that I could find to connect to my router. This means you have to use an up-arrow/down-arrow method to enter your WLAN password one letter at a time which takes a while. This wouldn't be so bad if it would stay connected. Only have had a few days and saw the wi-fi light blinking. It had disconnected... may be taking it back to Best Buy. My router turns off at night, but then turns back on. None of my other gear has a problem with this. This printer shoul... read more
Business response:
Hi, the Brother HL-L2390DW constantly losing wireless connection can be frustrating. We recommend configuring the 5 GHz band to use a unique name. If you name both networks the same thing, this may cause repeated connection loss between the Brother machine and the computer. Here is a FAQ that might help. https://help.brother-usa.com/app/answers/detail/a_id/73618?R3ModelID=HLL2390DW If you still have the same issue, please contact us by Email or Live Chat. https://www.brother-usa.com/support/hll2390dw
I purchased this black & white laser printer because I wanted it to do the bulk of my printing since it has wireless capability and does 2-sided printing. It was a bit difficult to install but I got thru it (I'm a retired computer professional); others will have trouble. My computer is running 64-bit Windows 10. The printer is very fast and the print is clear and sharp. I am happy with it except for one thing. The per page cost is very good. I soon discovered that it would not print 2-sided from a PDF document or from a Gmai... read more
bad quality just half year........................
Business response:
Hi Phil, I understand you are upset with the quality of the HL-L2390DW. Please Email or Live Chat with us so we can investigate. https://www.brother-usa.com/support/hll2390dw
I purchased this printer after spending endless money ink cartridges, loving this because it is toner based, does the job of printing black and white and toner last forever depending on usage
Some trouble getting printer connected to WiFi. After several tries and numerous software updates it’s now connected and working.
This is a low total cost per print black and white laser printer. I found we don’t print photos, and never need color. Since we didn’t print very often the ink jet printer ink cartridges would dry up and not work well when we needed them. This printer works well if you print a lot or a little.
No wireless find goes on sleep mode , disconnect from internet by it self hard to understand
Business response:
Hello Mike. We thank you so much for your feedback on the HL-L2390DW printer. We do have a helpful FAQ link below that may help with the printer not responding or connecting when print goes into Deep Sleep mode. If there's anything else we can help you with, please don't hesitate to contact us for support. https://help.brother-usa.com/app/answers/detail/a_id/153113?R3ModelID=hll2390dw
After only 4 months of use, the printer suddenly stopped working and will not turn on. I have never dropped it or moved it from where we leave it. EXTREMELY DISAPPOINTED.
Business response:
Hi Dina. Having a powerless printer after such a short amount of time is disappointing indeed! Here is a helpful FAQ link below that may resolve this situation. If there's anything else we can help you with, please don't hesitate to contact us for support. https://help.brother-usa.com/app/answers/detail/a_id/153804/p/9211/kw/power
Picked this up today. The driver and software is garbage that takes forever to set up. Even after that the printer keeps giving a mechanical error. No luck after 3 hours. Taking this back tomorrow.
Frequently asked questions about HL-L2390DW
How is HL-L2390DW rated?
HL-L2390DW has a 4.4 star rating with 5,353 reviews.
When is HL-L2390DW open?
HL-L2390DW is closed now. It will open tomorrow at 9:00 a.m.