This profile has been claimed by the business owner or representative.
Horse Heaven Hills Pet Urgent Care and Veterinary Center
- Veterinarians
- Kennewick, WA
About this business
Location details
3315 W Clearwater Ave, Suite 100, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
Very cool people, environment is friendly and prices are reasonable. There's alot of empathy and compassion here...
Business response:
Lori, thank you for the kind words. Creating a welcoming environment with compassion and empathy is something our team cares deeply about, so we’re really happy that came through during your visit. We appreciate you taking the time to share your experience!
I had to get my cat, big Kitty seen and gave these guys a call. I was very appreciative of the compassion that they showed for my concerns and the fact that they were able to get me in quickly. big Kitty was well taken care of while he was there and they treated him like he was their pet.
Business response:
Thank you immensely for your kind words about your experience with us. We're glad we could provide compassionate care and get you in quickly when you needed us. It's wonderful to hear that we treated your pet like he was our own - that's exactly how we approach every patient's care.
Most clinics look very sterile and smell of various pets. This Clinic is very clean and modern with a comfortable feeling and always smell so nice when I walk in .
Business response:
Thank you for sharing your kind words about our clean and modern clinic environment. We're glad the comfortable atmosphere and pleasant scent make your visits more enjoyable. Your feedback means a lot to our team!
On March 8th we brought in our big sweet Rotti because he all of a sudden stopped eating and started acting out of the ordinary. We had just recently moved to our second home and were unfamiliar with any veterinary clinics on the Eastside of the mountains. We took a chance and picked Horse Heaven Hills Urgent Care. We clearly made the best decision as we were greeted with exceptional care and service from the moment they picked up the phone. When we brought Koa in we were hoping for some meds and he would be better soon. Unf... read more
Business response:
Stephanie, thank you for sharing Koa’s story with us. It’s clear how deeply loved he was, and we’re honored you trusted our team to be part of his care during such an emotional time. We’re so glad Dr. Hamack and the team could help guide you through everything and support you in making the best decisions for Koa. Saying goodbye is never easy, but we’re grateful we could help make that moment a little more gentle and meaningful. We’re thinking of you and your family, and we truly appreciate your trust in allowing us to care... read more
They were able to get us right in to evaluate our dog. Unfortunately the outcome was putting him down as nothing could be done to save him, and they were very professional and caring. They made a difficult day easier for us.
Business response:
Beth, thank you for sharing this. We’re so sorry for the loss of your dog. Saying goodbye is never easy, and we’re glad our team could be there to support you during such a difficult moment. It means a lot to hear that our staff helped make a hard day a little easier. Our thoughts are with you and your family.
I can't recommend horse heaven hills pet urgent care enough. I'd trust my babies to come back here in a heartbeat. From the moment we walked in we felt cared for, we were treated with the upmost kindness and most importantly we felt welcomed and un-judged. Dr. Marni Hamack and Racheal did a fantastic job and listened to our wants as well as treating our baby like it was their own. All of the staff here on top of these two were truly amazing in time of need. They went above and beyond to send us text messages throughout our d... read more
Prompt, polite service. Always listen to the needs of your pet. I highly recommend this veterinarian's office.
Very Professional and Organized. They truly take the time and seem to care about the animals that they see. If you have any questions they respond to you in a quickly manner! I highly recommend them as I also appreciate that they're open 7 days a week. First Class Place!!!!
I cant say enough! I've never been to a vet place where the exam rooms are like living rooms and the owner is encouraged to participate so the animal is not so stressed. From the reception to the techs to the vet, I felt like everyone really cared. Finally a place I feel I can trust with our boys!! What an amazing experience!!!
Frequently asked questions about Horse Heaven Hills Pet Urgent Care and Veterinary Center
How is Horse Heaven Hills Pet Urgent Care and Veterinary Center rated?
Horse Heaven Hills Pet Urgent Care and Veterinary Center has a 4.5 star rating with 1,182 reviews.
When is Horse Heaven Hills Pet Urgent Care and Veterinary Center open?
Horse Heaven Hills Pet Urgent Care and Veterinary Center is closed now. It will open at 8:00 a.m.