This profile has been claimed by the business owner or representative.
3315 W Clearwater Ave, Suite 100, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
So well run with comfort features for the pet and the pet's person. The wait can be long since the serious emergencies are handled with priority. But the rooms are mini lounges. TV with Netflix, YouTube, coffee, sofas with pillows. Immaculately clean. All staff are very helpful and friendly. Vet seems to be very knowledgeable. The fees are high, but I didn't think they were excessive for emergency services. Wish there were clinics like this in Seattle.
Business response:
Thank you so much Liz, for the wonderful review! We truly want every patient and their person to be surrounded by comfort and compassion and we are thrilled that showed during your visit. We're here for you and your pet whenever you need us!
We went in yesterday with our senior dog, we knew she had to be put down. She was 18 1/2 and was having trouble breathing. The staff there was super friendly and attentive, they made it a little easier for us. I'm super thankful we have them in our community.
Business response:
Thank you Yesenia for taking the time to leave us a wonderful recommendation during your heartbreak. We are so sorry for your loss and are honored you trusted us to help your fur-baby cross the bridge surrounded by your love. We're here for you if you need anything.
Highly recommend H3 Pet Urgent Care. Their extended hours, reasonable fees, beautiful facility & kind, compassionate care help ease some of the stress of an urgent vet visit. Every employee, each of our visits, has been exactly who you want caring for your pet. Thank you!
Business response:
Thank you so much Von for the wonderful compliments! We strive to treat every fur-kid like our own and are here for you whenever you need us!
We LOVE this place and these people. If you are looking for a vet, take your pet to Horse Heaven Hills! We have a black lab who always seems to have a problem. We have been in numerous times with various issues and every single time the staff is helpful, timely and friendly. We have worked with both Dr. Blake and Dr. Erickson and they are both just so great, as well as the rest of the staff who always greets us with a smile. They do not seem to have money in the front of their mind, like other vets we have been to. They do n... read more
Business response:
Wow! Thank you Mika! Your wonderful compliments are so appreciated and we're here for you and your fur-kids whenever you need us!
Tragically I fell and landed on my 17-year-old Pomeranian. It appeared she had a broken leg and maybe some other issues. Dr. Erickson and her staff were so very compassionate in helping me make the difficult Decision to euthanize her. I also have a friend who has taken her dog there a couple of times. They are very professional and knowledgeable.
Business response:
Thank you Belinda for taking time during your grief to leave us such a kind review. We are so very sorry for your loss and please let us know if we can help in any other way.
Very professional, excellent prices. They couldn't save my Cat, but they tried. I would highly recommend.
Business response:
Thank you Maxx for taking the time to leave us a recommendation. We are so sorry we couldn't do more for your sweet fur-kid and hope the memories left behind are bringing you some comfort. We are always here if you need us.
Our 11 year old Shihtzu had surgery to remove a mass at his regular veterinarian. After about a week he mananged to pop some stitches, most likely from sneaking out of his cone one too many times and running up and down the stairs. Of course, this had to happen on a Saturday. His regular vet was closed. After calling 4 veterinary offices, whose answer to an open, oozing wound was "Sorry, we're all booked", we found Horse Heaven Hills Pet Urgent Care. Since there is no appointment needed we were able to take him in right... read more
Business response:
Thank you so much Marcie for taking the time to leave us such a wonderful review! Fur-kids always have an uncanny way of picking the most inconvenient times to cause trouble. We're so glad we could be there for you and your little mischief maker.
Took my son's family's sick parakeet to urgent care. They were top notch from start to finish. The unfortunate outcome was the bird died, but they acted very promptly in treating, communicated clearly and frequently during my time there. They were realistic, compassionate and made treatment and costs clear and easy to discuss. When the bird suddenly died, they made beautiful "paw prints" complete with hearts, name and a one of her feathers for each of my granddaughters, as well as appropriate container for burial. Costs were... read more
Business response:
Colleen, thank you so much for your touching review. Pet loss is a difficult process to make easier, but we truly want to honor the memories they leave behind in a meaningful way. We are so pleased you liked the paw prints and send our sympathies to your sweet granddaughters for their loss.
I brought my cat here on a Sunday because it had been suffering from urinary issues, and nothing my local vet was doing was helping (I live 70 miles away). WOWSIES, the decor of this place looks like a beauty salon! Plus, the exam rooms were quite large, with an exam table that doubled as a scale, and three chairs, about like a human doctor's office exam room. While waiting for the vet, my cat had a grand old time just exploring the room (instead of being afraid because we were at a "dreaded vet office"). The vet had l... read more
Business response:
Thank you so much for the 5 star review JJ! We are so happy we could help your kitty feel better and you were pleased with our clinic and service. We wish you safe travels on your RV adventures!
Horse Heaven Hills Pet Urgent Care and Veterinary Center has a 4.5 star rating with 1,182 reviews.
Horse Heaven Hills Pet Urgent Care and Veterinary Center is open now. It will close at 11:00 p.m.