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Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Signing up for an appointment was an ordeal. Took hours to simply get an appointment. You must fix your reservation asap or you will get further complaints and those who will bypass your services
Business response:
We appreciate your feedback, Soong. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Dressing room was filthy. Fresh fecal stains on fabric and in basket. Dirty floors and chairs. No response to help call when in bathroom.
Business response:
Thank you for taking time to share this, Shannon. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will ensure our leadership is made aware, so they can work on improving the process and team. Thank you again for your feedback.
The wait was pretty long for me. It took an hour for me to be called.
Business response:
We are sorry you had a longer than normal wait. Thanks for letting us know!
Very easy to follow directions to register and they were very prompt doing their job.
Everything was very organized and just took a few minutes. Excellent job!
Your new kiosks slow check in, especially for older people who are having trouble and slows the entire line for everyone else behind them. Some members of the front desk on check in/out are significantly more helpful than others. The X-ray tech who took my child’s image did not seem knowledgeable and was a bit condescending.
Business response:
We appreciate your feedback, Cameron, and are sorry you had a poor experience. If you would like to discuss it further, please don't hesitate to reach out to us. Please email us your name, phone number and best time to reach you at: info@cmbsllc.net. We would love the opportunity to resolve any issues.
The man who put the needle in was nice but has very poor technics ! He was putting the needle into my muscle instead of veins. When he noticed the needle was not hitting any vein, he still pushed the needle further in. Then the lady in white robe (a doctor ?) said something to him, then the needle wad pulled out and inserted again in the right place…. Not sure if the lady did the correct insertion or him though. The man who brought me into the CT room was not quite competent. I prepared typed info as HHIC requested (e.g.... read more
Business response:
We appreciate your feedback, Seilay. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
I had an appointment and was early. I still had to wait over 30 minutes pass my appointment. It cost $9.00 to park. Not happy!
Business response:
We appreciate your feedback, Adrienne, and are sorry you had a poor experience. If you would like to discuss it further, please don't hesitate to reach out to us. Please email us your name, phone number and best time to reach you at: info@cmbsllc.net. We would love the opportunity to resolve any issues.
I have back problems that are very painful, laying on an uncomfortable steel table was no help! This day there were 2 new people the young man really did not seem to know what he was doing, finally the supervisor came out and took care of things. I left in a lot more pain than I came with.
Business response:
We appreciate your feedback, Charla. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,084 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is open now. It will close at 10:30 p.m.