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Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
no comments
Polite, kind and informative
Business response:
We are thrilled to learn that you had a great experience!
I already reviewed once.
Everything was great. Easy check in with help available if needed. Technicians were courteous & professional !
Check in.process slow, l had to remind your employee that I had a $200 co-pay, was reminded by phone, text and email to bring my order yet no one asked for it. Worse was when I went to my doctor 5 days latter you hadn’t sent results because of error. When my doctor’s office called your office they said were waiting on tech who would be in around 11that morning.
Business response:
We appreciate your feedback, John. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
I do not like that medical staff do not mask, or mask improperly, around patients that can be immunocompromised. During my appointment, I saw barefaced staff or staff with a baggly blue mask with their noses sticking out, which looks unprofessional and ridiculous. COVID - 19 is still the 3rd leading cause of death and neurological (brain) illness (dementia, Parkinson’s, “brain fog”). Medical facilities that refuse to follow the science (that viruses, including C19 are *airborne* - think wafting in the air like cigarette sm... read more
Worst experience
Business response:
We appreciate your feedback, Ana, and are sorry you had a poor experience. If you would like to discuss it further, please don't hesitate to reach out to us. Please email us your name, phone number and best time to reach you at: info@cmbsllc.net. We would love the opportunity to resolve any issues.
My paperwork got left on the reception desk. I sat for over an hour and finally asked why I had not been called in for my mammogram. The girl at the desk was quite rude and asked if I had “just come in and sat down” instead of checking to see what the delay was. Then she found the registration paper that had been left on the desk. Not one nurse or person asked why I had been sitting there for so long. It was as if I were invisible to them. Their apology was very tepid at best, and they acted like they were annoyed that... read more
Business response:
We appreciate your feedback, Carol. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Excellent care. Kind, compassionate, caring staff.
Business response:
We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,084 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is open now. It will close at 10:30 p.m.